Head Office and Regional Roles

Our head office is located in Edgbaston, Birmingham and we have five regional offices located around the country. We also have a glazing and distribution house, Mersona, based in Halesowen.

Our key support functions are based at head office including marketing, finance, IT, customer services and HR. Our regional offices provide administrative support to our network of branches along with mobile roles such as training and business development managers.

Scrivens can offer real career development for the right candidate.

Please keep an eye on this page for any upcoming vacancies.

Head Office Roles

Vacancies

Computer Configuration and Installation Technician – Head Office

You will visit new and existing branches to install and test equipment. Some overnight stays will be required due to travel times.

As a Computer Configuration and Installation Technician you must be well-versed in computer systems. The ideal candidate will be able to work diligently and accurately and will possess good time management skills ensure that configuration and installation are on schedule.

Responsibilities Include

• Set up hardware and install and configure software and drivers
• Visiting Company premises to install and configure hardware
• Setup, Install and Test VDSL/4G Modems / Routers
• Troubleshoot issues when configuring and installing equipment

Requirements

• Proven experience as a Computer Configuration and Installation Technician or similar role
• Experience of configuring PC’s and routers
• Thorough knowledge of computer systems and IT components
• Full driving licence
• Good communication skills
• Good organisation and time-management skills

Computer Configuration and Installation Technician | Full Time | Deadline: 06/06/2022 Apply

Payroll Administrator – Head Office

This is an exciting opportunity to join a tight-knit payroll team, handling payments for employees in an efficient and accurate manner. The successful applicant will be instrumental in working with both the payroll and HR teams to process and resolve queries relating to sick pay, pensions, parental pay, bonuses and expenses. The successful applicant will be working closely across relevant departments to support this department within our expanding business. 

The successful applicant will preferable have some payroll experience, or experience in a similar role, a detailed and methodical approach to tasks, with a good eye for detail, and the ability work well within a team.

If you are interested in this role and you want to know more about this opportunity, please get in touch.

 

Head Office | Full or Part Time | Deadline: 01/08/2022 Apply

VB Developer – Head Office

This in an exciting opportunity for an experienced individual to act as the lead programmer for the further substantive development of Scrivens Hearing Systems.

The successful candidate will maintain an understanding of the function, purpose and commercial importance of each of the Company’s main computer systems and will use this knowledge to maintain and improve these systems, specifically the elements relating to the Hearing Division.

This position will involve writing and testing new code for inclusion within Hearing CRM, Hearing Reports system and link systems to Optical and Account (Sage Enterprise) systems. In addition, this role involves the maintenance of strong cross-departmental connections with the IT and Hearing Team to ensure that both new and existing systems meet the business requirements, as well as assisting the Internal Support Desk by providing 3rd line support.

The successful applicant will have a minimum of 4 years previous developer experience including VB6, VB.NET and ASP.NET and Microsoft.NET framework.

This role is based at our Head Office in Birmingham, with possible but limited opportunity for home based working.

Head Office | Full Time | Deadline: 01/08/2022 Apply

Hearing Professional Services Coordinator – Head Office

This is an exciting opportunity to become an integral member of the hearing training department of a reputable and growing business.

The successful candidate will be providing logistical and administrative support within the hearing training department. This position involves supporting hearing, clinical, technical training, and administration regarding audit, induction, product knowledge, systems and procedures. The successful applicant will be an organised self-starter, who is IT proficient and eager to learn.

On the job training will be provided to meet the required skill level, equivalent of a Hearing Care Assistant (HCA).

Head Office | Full Time | Deadline: 01/08/2022 Apply

Hearing Professional Services & Training Audiologist – Head Office

This is an exciting opportunity for a HCPC registered Hearing Aid Dispenser to join the hearing training department of a reputable and growing business.

The successful candidate will be supporting the Professional Services & Training Manager in delivering and maintaining hearing training for new hearing clinicians, to ensure that they have a smooth transition into the Company, making sure they understand the Company approach, contractual obligations, technology and receive appropriate ongoing support. This position involves ensuring that the clinical skills of all designated staff comply with all relevant legislation and professional requirements and are continuously developed and updated to deliver the commercial and clinical objectives of the company.

The successful applicant will:

  • Be a qualified Hearing Aid Dispenser.
  • Be registered with the Health and Care Professions Council (HCPC).
  • Have experience in developing and delivering comprehensive training programmes.

Head Office | Full Time | Deadline: 01/08/2022 Apply

Contract Support Coordinator – Head Office

This is an exciting opportunity to support the NHS Business Manager in the acquisition, mobilisation and managements of contracts for Scrivens.

The successful candidate will be providing administration support in relation to contractual matters. This involves preparing documentation for contract tenders, mobilising new contracts and/or changes to contracts, and managing existing contracts. This role also involves providing support and advice to Scrivens staff in the performance of their duties under a contract.

The successful applicant will have previous administration experience, previous knowledge of contracting and tendering and strong IT and communication skills including strong use of Microsoft packages.

Head Office | Full Time | Deadline: 01/08/2022 Apply

Marketing Executive – Head Office

A Marketing Executive is required to join a fast-paced retail marketing team to support the Head of Marketing in delivering the marketing plan for M&S Opticians. This role is key to the delivery of the M&S Opticians brand as part of an extensive store roll out programme and allows you undertake the complete marketing mix from in store POS to social media planning.

Good organisational and communication skills along with a strong creative steer and eye for detail are essential for the role. The successful candidate will plan and implement marketing and communications campaigns for both the store network and the M&S database.

You will liaise with our design and print agencies along with our digital team, to ensure our campaigns are delivered on time, to a high quality and communicate the key messages clearly to our target audience. You will also liaise with the M&S marketing team to deliver campaigns both to promote store launches and ongoing store marketing. You also need to be a team player with excellent verbal, written and organisational skills.

So if you have experience in marketing and are looking for the next step or a new challenge in a fast paced, retailer then this role is for you.

Head Office | Full Time | Deadline: 01/08/2022 Apply

Marketing Analyst – Head Office

This is an exciting opportunity to support the Marketing Manager and Head of Marketing in identifying trends, providing recommendations and monitoring via the analysis of marketing activities including Promotional, CRM and Online. You will be providing detailed product analysis in order to help the management of all aspects of the Company’s product range including frames.

The successful applicant will be able to work independently, with confidence, and in a professional manner. You will be required to represent the company as a key contact for both internal and external contacts. Confidentiality and business awareness is key in your approach as well as a strong desire to deliver positive results and motivate others.

You will need to have very strong Microsoft Excel skills including the ability to create pivot tables to use the VLOOKUP function.

Head Office | Full Time | Deadline: 05/09/2022 Apply

Optical Administrator

This is an exciting opportunity for an experienced administrator to support the optical professional services team by ensuring that all required processes and procedures are devised and maintained in an efficient and competent method.

The successful candidate will fulfil this varied role with key responsibilities including supporting the professional services team with administration and data management in all aspects of their work. This position will involve administration of NHS systems, Quality in Optometry (QIO), General Optical Council (GOC) registrations, Continuing Professional Development (CPD) grants and reviews, new starters and training as well as pre-registration applications and placements.

Previous optical experience is not required for this role, however the successful applicant will:

– Be an experienced administrator.

– Have strong use of Microsoft packages including very strong excel skills.

Head Office | Full Time | Deadline: 10/10/2022 Apply

Accounts Receivable Assistant

This is an exciting opportunity to provide support in the accounts receivable department. This role involves inputting sales orders and invoices into the finance system, creating and working of aged debtor reports in order to chase debt, processing sales order cancellations, write offs, reinstatements, and refunds. The successful applicant will be instrumental in communicating with regional managers, regional offices and branch staff on a regular basis to obtain and verify information relevant to the department tasks.

The successful applicant will have previous accounts receivable/office experience, excellent written and oral communication skills and good use of Microsoft packages, namely Word and Excel.

Head Office | Full Time | Deadline: 10/10/2022 Apply

NHS Contracts & Bids Manager – Head Office

We are looking to appoint someone to lead our NHS contracts and bid offering from our Head Office in Birmingham.  This is an important role in our organisation so the successful applicant will need to be able to navigate the process, from tendering through to mobilisation and contract management.  The successful applicant will also need to be able to demonstrate that they are adaptable, with a proven track record of delivering work to deadlines.  They will need to have excellent verbal and written communication skills, as well as being comfortable using a broad range of information sources to inform and influence decision-making and help to solve complex problems in straightforward ways for a range of different stakeholders including colleagues and as external stakeholders, such as patients, ICB’s/ICS, Trusts and GPs.

The role requires strong structured document writing skills, along with the ability to quickly and diligently respond to reactive requests for creative, compelling content in the form of bids and tenders. Using a blend of analytical thinking and factual presentation, the successful applicant should ideally already be skilled at writing clear and accurate information (typically in the form of bids/proposals) for Healthcare bodies.

We are keen to hear from high calibre team-oriented candidates who are capable of flexibly managing a portfolio of contracts. Previous experience of contract management in a commissioning environment is desirable, and adaptability to work efficiently within a changing environment is essential.  Drive, passion and a desire for excellence are essential in this role.

The successful candidate will also need to be able to demonstrate working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel.

NHS Contracts & Bids Manager | Full Time | Deadline: 01/09/2022 Apply

Support Desk Assistant – Head Office

This in an exciting opportunity to join an IT team who have successfully developed high quality systems to support all aspects of its optical and hearing business including our stores, manufacturing facility and head office.

The successful candidate will be providing frontline telephone support for all functions of our branch premises: answering, logging and resolving calls and escalating more complex or serious problems to other IT personnel.

The successful applicant will:

  • Have prior help desk experience.
  • Be IT competent.

Support Desk Assistant | Full Time | Deadline: 06/06/2022 Apply