Head Office and Regional Roles

Our head office is located in Edgbaston, Birmingham and we have six regional offices located around the country. We also have a glazing and distribution house, Mersona, based in Halesowen.

Our key support functions are based at head office including marketing, finance, IT, customer services and HR. Our regional offices provide administrative support to our network of branches along with mobile roles such as training and business development managers.

Scrivens can offer real career development for the right candidate.

Please keep an eye on this page for any upcoming vacancies.

I.T Helpdesk Assistant

Scrivens are one of the UK’s leading Optical and Hearing Care retailers with 190 branches Nationwide providing both private and NHS accredited services.

We require a Support Desk Assistant to work in our I.T. department at our Head Office next to Five Ways Train Station in Birmingham.

Scrivens have successfully developed high quality systems to control all aspects of its optical and hearing business including our stores, manufacturing facility and head office. Your primary responsibility will be providing frontline telephone support; answering, logging and resolving calls and escalating more complex or serious problems to other IT/Hardware personnel within Scrivens.

To be considered for this role you must be

  • IT competent with demonstrable technical abilities. Previous help desk experience would be an advantage.
  • A clear communicator with the ability to communicate with people at all levels
  • Commercially aware with the ability to prioritise workloads in a busy environment.

Scrivens is a long established successful Company which has recently celebrated its 75 year anniversary and you will have the security of working for an expanding and profitable organisation. There will be ample chance for career progression.


Head Office | Full Time | Deadline: Apply