Customer Survey 2021 Terms & Conditions

1. The prize draw is open to all respondents who complete the customer survey.
2. Staff of Scrivens Opticians and Hearing Care and their families, and any other organisation connected with the customer survey are not eligible to enter the prize draw.
3. Only one entry per person. Multiple entries will be disqualified.
4. There is 1 prize: £50 Scrivens gift voucher
5. The prize draw closes on Friday 3rd December at 12pm, with winners drawn by the Scrivens Opticians and Hearing Care on Monday 6th December using a computer program to randomly generate a winner.
6. The winner will be notified by email on Monday 6th December to the email address they specified when they completed the survey. If the winner does not claim the prize within 3 days of being notified then they will forfeit the prize and a re-draw will take place. To claim the prize, the winner must follow the instructions in the email notifying them that they are the winner. The Winner will receive their prize no later than 30 days after they claim the prize.
7. The winner is responsible for paying any income tax (if any) due on the prize won.
8. There is no cash alternative to the prize.
9. No responsibility will be accepted for incomplete or lost entries or entries not received.
10. In the event of any dispute, Scrivens Opticians and Hearing Care decision is final and no correspondence will be entered into.
11. By entering the prize draw you agree to be bound by these terms and conditions.
12. Please retain a copy of these terms and conditions for your records.
13. Promoter: Scrivens Opticians and Hearing Care, Scrivens House, 60 Islington Row Middleway, Edgbaston B15 1PH