Accessibility Statement

At Scrivens Opticians & Hearing Care, we are committed to providing a website that is accessible and inclusive for everyone. We recognise the importance of ensuring our online services can be used by people with disabilities, including those with visual, hearing, motor and cognitive impairments.

This statement explains the accessibility features we have implemented to help make our website easy to use across a wide range of devices, browsers and assistive technologies. These features support screen readers, keyboard navigation, text resizing and other accessibility tools.

If you experience any difficulty accessing information on our website, or have any feedback about its accessibility, we’d like to hear from you. Please contact us and we’ll do our best to provide the information or assistance you need.

Our commitment

We’ve designed and developed our website with accessibility as a core consideration. Key features include:

  • Clear, straightforward language that is easy to understand
  • Consistent layouts and familiar web conventions to aid navigation
  • Responsive design that works across desktop, tablet and mobile devices
  • Content that avoids flashing or flickering elements which could trigger seizures or discomfort
  • Semantic HTML and modern CSS to support assistive technologies and improve compatibility

Standards compliance

The Scrivens Opticians & Hearing Care website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

These internationally recognised guidelines help ensure digital content is accessible to as many people as possible.

Accessibility is an ongoing process. We regularly review, test and improve our website using a combination of automated accessibility testing tools, manual testing and evaluation with assistive technologies to help identify and resolve accessibility issues.

Colour, contrast and text

We have carefully considered the use of colour, typography and contrast throughout the website to improve readability and usability.

Our website has been designed to provide sufficient colour contrast between text and backgrounds, making content easier to read for users with low vision or colour vision deficiencies.

Information is never communicated by colour alone. Wherever colour is used to highlight information, additional text, icons or other visual indicators are provided.

Text and typography

We use clear, legible fonts and structured headings to improve readability. Users can resize text and zoom their browser without losing content or functionality.

Images and other non-text content

Where images, icons or other non-text content convey meaningful information, appropriate alternative text is provided so that screen readers can communicate the same information.

Decorative images are marked appropriately so they can be ignored by assistive technologies, helping users focus on relevant content.

Keyboard accessibility

Our website has been designed so key functionality can be accessed using a keyboard without requiring a mouse. Navigation follows a logical order to support keyboard users and people using assistive technologies.

Navigation and links

We aim to provide a clear, consistent navigation experience across the website.

Links are written to clearly describe their purpose, page structure follows a logical hierarchy, and headings are used consistently to help users navigate efficiently.

Forms

Our online forms have been designed with accessibility in mind. Form fields include clear labels and instructions, and where possible, helpful error messages are provided to assist users in completing forms successfully.

Tables

Where tables are used to present data, they are structured using appropriate markup so that relationships between headings and data can be understood by assistive technologies.

Continuous improvement

We are committed to continually improving the accessibility of our website. As standards, technologies and user needs evolve, we will continue to review and enhance our digital services to provide an inclusive experience for all users.

If you encounter any accessibility barriers while using our website, or have suggestions for improvement, please get in touch. Your feedback helps us make our website more accessible for everyone.