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NHS hearing tests and hearing aids at Scrivens

NHS Hearing

At Scrivens, we offer NHS hearing care  in over 100 branches and medical centres nationwide.

Our commitment to excellence is reflected in the fact that 90% of our NHS patients rate our service as good or excellent, and an impressive 93% would recommend us to their friends or family.

Discover everything you need to know about our NHS hearing care services, including thorough clinical assessments, fully funded hearing aid fittings, and ongoing aftercare. Our NHS hearing care services are designed to support you every step of the way. With a comprehensive hearing assessment, our team of experienced Hearing Aid Audiologists can identify any issues you may be facing and recommend the best solutions tailored to your needs.

How can you get help with your hearing?

We want to ensure that you never miss an essential conversation with a colleague or a memorable moment with your family. We are here to help you overcome all hearing challenges. If you have any concerns about your hearing, you are welcome to call into any of our NHS accredited branches, and the team there will be happy to advise you on what to do next.

Depending on the area you live, you may be able to book an appointment for a hearing test directly with us. You may also visit your GP who will assess your needs and refer you for an NHS hearing test appointment if they feel you would benefit from a hearing aid.

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What’s included in the NHS hearing service at Scrivens?

Once you have booked an appointment with us, we will provide you with a comprehensive hearing assessment, which will indicate whether you would benefit from hearing aids. 

Our Hearing Aid Audiologist will perform the hearing assessment, which takes about one hour and helps determine your level of hearing.

If you do require hearing aids, we aim to fit the majority of our patients on the same day as their assessment appointment so most people can start benefiting from clearer hearing straight away.

What’s included in the ongoing aftercare service?

In addition to the full hearing assessment and fitting of hearing aids, our NHS Adult Hearing Service also includes comprehensive aftercare.

Our staff and Hearing Aid Audiologists will be on hand to support you with ongoing aftercare while you adjust and learn how to use your hearing aids. We will also provide you with a regular supply of hearing aid batteries.

With care and good daily cleaning, you shouldn’t have any problems with your hearing aids. However, if you need any help, please do not hesitate to contact us.

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Our aftercare services include

  • Contacting you by telephone shortly after your hearing aids have been fitted to see how you are getting on
  • An appointment with your Hearing Aid Audiologist will be arranged where necessary
  • Aftercare as and when you need it
  • Repairs and maintenance at your local branch
  • Postal service for repairs, if you can’t get to your local branch
  • A review every year
  • Information about the support services available for people with a hearing loss

The following ICB areas are now self-referral, which means that you can visit us for NHS Adult Hearing Care services without needing to visit your GP first.


Bolton
Buckinghamshire
Bristol
East Cheshire
South Cheshire
Coventry and Rugby
Derbyshire
North Hampshire
South East Hampshire
West Hampshire
Lancashire

Lincolnshire
Norfolk
Oxfordshire
Portsmouth
South Gloucestershire
✓ North East Somerset
South Tyneside
Staffordshire
Sunderland
Tees Valley

Please note that dependent on the ICB, there may be additional criteria around eligibility, such as age, which will apply.

To find out if you are eligible please visit your local branch to speak to one of our team or use our eligibility checker.