Rehabilitation is a vital part of the process, as adjusting to the new and different sounds you are hearing takes time. When you first receive your hearing aids you will need to gradually build up the amount of time you wear them. This is where expert help and advice is essential. You will be invited back to see your Hearing Aid Audiologist within six weeks of your hearing aid fitting in order for them to make any adjustments based on your comments, and answer any questions you may have.
Our hearing aid wearers understandably become very reliant on their hearing aids to help them in their daily lives so we have developed an aftercare plan that will help ensure their hearing aids get the care and attention they need:
Essential Care: Any customer who purchases a new hearing aid will receive Essential Care for free for two years as part of their sale and will receive regular supplies of:
With Scrivens Hearing Care, you will receive an aftercare service that ensures you get the best out of your hearing aids. Changes in your hearing don’t have to mean changes in your lifestyle.
At Scrivens Hearing Care, we want you to experience the best from your hearing aids so you can benefit from better hearing, which is why we offer a satisfaction guarantee.
Our hearing aid audiologists are on hand to make sure your hearing aids are working to the best of their ability via regular aftercare appointments for the lifetime of the hearing aids. This gives us the opportunity to monitor your hearing and adjust your hearing aids accordingly. Plus, every hearing aid from our first choice range comes with Essential Care included in the price of your hearing aids for the first two years* so you can keep your hearing aids clean and ensure they can operate via charger/batteries.
* Excludes Easyfit models.
If you have any concerns following the fitting of your hearing aids, we will ensure your hearing aid audiologist spends time with you to resolve any individual issues. If for any reason you are still not completely satisfied, we offer a 60-day satisfaction guarantee** from the date of fitting so you can get a refund.
** The hearing aids must be returned to your hearing aid audiologist in the same condition they were sold with all packaging and accessories intact
All our hearing aids* come with 24 months warranty, against the unlikely event of manufacturing defects, from the date of purchase.
* Excludes Easyfit models.
