Hearing aids FAQs

What are Behind The Ear (BTE) hearing aids?

Behind The Ear hearing aids are named as such due to the fact they sit discreetly Behind The Ear and transfer sound directly to the ear canal via a tube and ear mould which sits within the ear. Behind the ear hearing aids provide the most power and can handle anything from moderate to severe hearing loss easily. BTE hearing aids can also be used for people with a profound hearing loss.

The Behind The Ear hearing aid is commonly used where In The Ear (ITE) or Completely In Canal (CIC) hearing aids are inappropriate. In addition, the fact that all the controls and electronics are housed in a larger casing makes it easier for users to operate, especially if they have limited dexterity.

The Behind The Ear hearing aid is an extremely discreet option for those who have cosmetic concerns. Alternatively, the BTE hearing aid can be made in a wide variety of colours depending on your style.

For expert advice about our range of hearing aids, including Behind The Ear hearing aids, contact Scrivens Hearing Care today, or alternatively pop in to any of our 300+ stores across the country to speak with one of our expert Hearing Aid Audiologists.

Scrivens are also pleased to be able to offer a wide variety of free NHS hearing aids to eligible NHS patients. To find out if you are eligible for our NHS hearing care service click here.

What are In The Canal (ITC) hearing aids?

In The Canal (ITC) hearing aids are very discreet and sit in the canal of the ear (the entrance of the ear).

Each In The Canal hearing aid is custom fit for each user, ensuring a snug yet comfortable fit that is almost unnoticeable, providing users with a discreet option that can also allow additional features to be used, including directional microphones and manual volume wheels.

Due to the fact In The Canal hearing aids are somewhat larger than Completely In Canal hearing aids (CIC), they can use a larger battery and can therefore benefit from a longer battery life.

In The Canal hearing aids are sometimes not appropriate for users with limited dexterity due to their size.

They are most appropriate for those suffering from mild to severe hearing loss and can be constructed in a variety of colours to suit your preferences.

If you need any more information about In The Canal hearing aids, or advice on which hearing aid is right for you, call into any of our 300+ plus branches throughout the UK for expert advice from one of our Hearing Aid Audiologists.

Scrivens are also pleased to be able to offer a wide variety of free NHS hearing aids to eligible NHS patients. To find out if you are eligible for our NHS hearing care service click here.

What are On The Ear (OTE) hearing aids?

On The Ear hearing aids, also known as over the ear hearing aids are very similar to Behind The Ear hearing aids as they incorporate a sound processor as well as a receiver that sits comfortably on the ear. On The Ear hearing aids can be a great deal smaller than BTE hearing aids yet use a similar design.

A slimline case houses the electronics that is connected to the ear bud via a thin, almost unnoticeable transparent tube. This ear bud, unlike BTE hearing aids, allows natural sound to enter the ear and does not block out external noises, reducing the “plugged” feeling sometimes associated with hearing aids.

On The Ear hearing aids are often the best choice for people with cosmetic concerns as they are very discreet and are hardly noticeable. However, Scrivens Hearing Care can offer a wide range of colours to suit all tastes and styles.

If you are looking for the definitive selection of hearing aids, including the very discreet On The Ear hearing aids, look no further than Scrivens Hearing Care. Our expert Hearing Aid Audiologists can help you find the best hearing aid to suit your individual needs and lifestyle, so why not pop in to any of our 300+ stores across the UK for a free hearing health check and some expert advice. Even if you’re just looking for some advice or perhaps needing an upgrade, contact us today.

Scrivens are also pleased to be able to offer a wide variety of free NHS hearing aids to eligible NHS patients. To find out if you are eligible for our NHS hearing care service click here.

It keeps whistling

  • It is quite common for your hearing aids to whistle if they are turned on but not fitted into your ear. Whistling from a hearing aid during insertion or removal from the ear is quite normal if the hearing aid is switched on
  • Check that your hearing aid is correctly inserted into your ear
  • Clean your hearing aid thoroughly using the equipment provided
  • “Feedback” is sometimes caused when the volume control is adjusted and your hand reflects the sound back into the instrument’s microphone. This should cease when you move your hand

They sound muffled

  • Clean your hearing aid thoroughly using the equipment provided
  • Check for wax build-up on any part of the hearing aid, especially where the sound comes out
  • If your last hearing check was not recent, your hearing levels may have changed

My hearing aids are not working

  • Check that the battery is fitted correctly
  • Check whether a new battery is needed
  • Check that the hearing aid is clean and clear of wax deposits