Name: Scrivens Opticians and Hearing
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Home > Hearing Aids > Getting The Best From Your Hearing Aids > Hearing Aid Maintenance

Getting the best from your hearing aids

Keep your hearing aids performing at their best with simple, regular maintenance. At Scrivens, we understand how important clear, reliable hearing is to your everyday life, which is why caring for your devices properly can make all the difference. From cleaning and battery care to troubleshooting common issues, a consistent maintenance routine helps extend the life of your hearing aids and ensures you continue to enjoy optimal sound quality.

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Regular maintenance

The following tips will help you to keep your hearing aids in top condition:

Clean your hearing aids daily
Handle your hearing aids carefully
Perform all cleaning and battery changes over a cloth to prevent accidental damage or loss of the battery
Protect your hearing aids from creams, perfumes and hairspray
Remove your hearing aids before showering, bathing or swimming
Avoid exposing your hearing aids to excessive heat or cold
Be careful when placing your hearing aids on hard surfaces
Never use a sharp instrument to remove wax from your hearing aids

When your hearing aid is not in use

Even if you are only removing your hearing aids for a short time, the following advice applies:

Switch your hearing aids off when not in use
Open the battery compartment door (this prevents the battery from running down when the hearing aids are not in use)
Store your hearing aids safely in the protective box provided
Your hearing aids should be stored in a cool, dry place away from direct sunlight
Keep your hearing aids out of the reach of small children and pets
If you are not using your hearing aids for extended periods of time, remove the batteries completel

Maintenance by hearing aid style

Different styles of hearing aids require different maintenance. See below for useful tips on looking after your hearing aids.

BTE Heading Aids

Regular care of your hearing aids is important and should include the following:

Cleaning the mould and tubing. Remove them in one piece, then clean in lukewarm, soapy water. Allow to dry naturally, making sure there are no drops of water left in the tube, then reattach to your hearing aid
Not allowing the tubing to become twisted
Clean the main body of the hearing aid by wiping with a soft cloth
DO NOT use solvents or cleaning fluids
Never immerse the hearing aid in water

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RIC/OTE Hearing Aids

Regular care of your hearing aids is important and should include the following:

Removing wax or other debris regularly. Our Hearing Aid Audiologist will show you the correct way to do this with the tools provided
Changing the wax filter (if fitted) if it becomes clogged, and the ear bud if it becomes hard or damaged. Our Hearing Aid Audiologist will show you the correct way to do this
Not allowing the tubing to become twisted
Clean the main body of the hearing aid by wiping with a soft cloth
DO NOT use solvents or cleaning fluids
Never immerse the hearing aid in water

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CIC/ITC/ITE Hearing Aids

Regular care of your hearing aids is important and should include the following:

Removing wax or other debris regularly. Our Hearing Aid Audiologist will show you the correct way to do this with the tools provided
Changing the wax filter (if fitted) if it becomes clogged. Our Hearing Aid Audiologist will show you the correct way to do this
Cleaning the main body of your hearing aids with a soft cloth
DO NOT use solvents, cleaning fluids, washing-up liquid or oil
Never immerse your hearing aids in water

Find your nearest branch