Contact Scrivens, FAQs and customer care support

Common symptoms of poor eye health include blurred or double vision, frequent headaches, difficulty focusing, eye strain, sensitivity to light, and changes in colour perception. Other indicators may involve seeing halos around lights, persistent redness, or discomfort. If you experience any of these symptoms, it is crucial to seek prompt attention from an eye care professional. Regular eye tests play a vital role in maintaining good eye health and detecting potential issues early on, even in the absence of noticeable symptoms. Learn more here.

Because OCT scans are separate from your eye test, an additional charge of £10 will apply.

Scrivens eye tests are £30. We also offer free NHS eye tests for anyone who qualifies. We can also accept NHS optical vouchers towards the cost of glasses or contact lenses. Find out more about eligibility for NHS eye care; check your NHS eye care eligibility.

If you are running low on batteries, just contact your local branch or our Customer Service team on 0800 626 427 so that additional supplies can be sent to you.