In line with NHS and public health guidelines, we have taken the very difficult decision to temporarily suspend all routine eye and hearing tests. This is designed to support the Government’s efforts to protect us all by discouraging all non-essential work and travel and to ensure appropriate social distancing can be maintained between individuals.
Scrivens Opticians & Hearing Care does, however, remain open to support our customers and local communities if they need urgent or essential care. In doing this, however, we are only able to keep branches open when it is safe to do so for customers and colleagues alike. We will therefore operate an open “as needed” policy working to different opening hours in order to manage our responsibilities to customers and staff in only providing urgent and essential eyecare and hearing care in a safe setting.
May I reassure you that we are continuing with our home delivery service sending contact lenses to our Lensplan members and hearing aid batteries and accessories to our hearing customers as we await a return to a full re-opening of all business activities as soon as the Government allows.
In the meantime, if anyone has any urgent or essential requirements, in the first instance please go to our contact us page so that we can provide appropriate assistance and advice on any further care you may need and how, where and when this will be provided.
May I also refer you to our FAQ page for answers to many questions I know our customers are interested in. In addition, please visit our Facebook page which is being manned during the day and which is able to answer any non-urgent questions you have.
Finally, and most importantly, may I express my profound wish that you and your family stay safe and well during this difficult time.
Tue 10th Mar 2020
It’s World Glaucoma Week (8th – 14th March), a time when we encourage more people to book an eye test and prevent avoidable sight loss.