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Welcome to Scrivens Hearing Care, formerly Chime Hearing Centre

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21-22 Queen Street, Exeter

STORE DETAILS

phone icon 01392 349693
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21-22 Queen Street
Exeter
EX4 3SH
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21-22 Queen Street, Exeter, EX4 3SH
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OPENING HOURS

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Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 5:30pm
Sunday Closed

To book an appointment please call or pop into the branch.

Excellent
Scrivens Hearing Care4.8
Based on 168 reviews
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BugBear1969
In my 57 years of having audiograms I have never been told that if I continue to use NHS aids my hearing will get worse. There is no evidence to support this and to say that NHS aids will put stress on my hearing is just not true. It is unfortunate that your audiologists use tactics like this to sell expensive aids. I'm really disappointed because I may not have much choice these days as to where I get my aids and services I know you said I can still have NHS aids, but to tell me that made me really worried for a while.
Adrian Wilding
Very good service and Kiran was very friendly and helpful setting up my hearing aids
Response from the owner:Thank you for taking the time to leave us a review. It’s wonderful to know you had a positive experience with us!
William Brown
My consultant was Kay, and I must say I can’t praise her enough, she was kind, friendly and warm, I suffer with PTSD which has been exacerbated by my hearing problem, Kay picked up on this quickly, and put me at ease, she listened to my problems and my worries, she carried out the tests and explained it all the way through, explaining that I had a problem in the middle ear that the hospital should be able to sort. An amazing woman and a credit to scrivens, I can’t thank her enough.
Response from the owner:We hope to see you soon!
leo clarke
Everyone was very professional, friendly and genuinely caring. Thank you to all of you - a happy team and excellent service all the way through; from booking in at reception , hearing assessment (Kay) and setting up the aids afterwards. Thank you
Response from the owner:Thank you for trusting us with your hearing care. We’re so pleased you’re satisfied with your hearing aids!
Mike Bomford
Very helpful service. Thank you.
Response from the owner:We are always more than happy to assist you if anything else comes up. Take care!
Mary Rossiter
Thank you for efficient and helpful appointment, Kiran was thorough and professional and I was fitted with new NHS hearing aids.
Response from the owner:Thank you for taking the time to leave us such a nice review!
Dell Boy
Excellent service very helpful and friendly sorted all our problems
Response from the owner:Thank you for the kind words! We’re so happy your visit went so smoothly
Frank Bennett
Very impressed with Kiran. Very polite, thorough and helpful. I needed hearing aids and Kiran made the whole process including the test and setting up/fitting of the aids very comfortable. Thank you very much.
Response from the owner:We truly appreciate your support and positive feedback, thank you for taking the time to share it.
Jeremy Hall
I have received EXCELLENT care from the whole team especially Kieran. He adjusted my aids frequently to ceate the best performance and didn't hesitate to join me on the pavement using it as a sound laboratory to check whether the most recent changes had produced improvement. A HIGHLY recommended organisation in all respects. THANKS Kieran!
Response from the owner:We’re thrilled to hear about your fantastic experience
John Corah
Excellent service and lovely staff, thank you to Kay and Rob.
Response from the owner:If you're ever in need of more help, please let us know!
Alan Doyle
Brilliant experience. Kay was such a nice, interesting person who really put me at ease. She was very professional and expressed impressive knowledge of my particular problem with my hearing. Kay is an asset to your company, I’m so glad I chose Scrivens to help and advise me.
Response from the owner:Thank you for the kind words! We’re so happy your visit at Scrivens Hearing Care went so smoothly
alan parkinson
Veronica was brilliant!
Response from the owner:We look forward to your next visit! Take care!
Josephine Fairchild
I can’t believe how quick and efficient my appointment was. He was so friendly and knowledgeable I felt at ease and left with my first hearing aids and a smile on my face.
Response from the owner:Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.
Janet Lee
Kay was brilliant, made me feel really welcome. Could not improve the service she provided. I came away a very happy, contented, hearing woman!
Response from the owner:Your kind words about our hearing care services mean so much to us, thank you!
Dennis Mitham
First class service highly recommend.
Response from the owner:We’re delighted you’re happy with your experience, visit us again soon!
Janice Thwaites
Had an appointment with Kiran in Exeter yesterday. I was very impressed with the attention I received from him and other members of staff..
Response from the owner:Hi Janice Thwaites, thank you so much for your positive comments
Jane Greenslade
On Friday one of my hearing aids stopped working. I called into Scrivens this am (without an Appointment) and was immediately tended to by Cathy. She took both hearing aids and changed the tubes and domes, then made sure they were working on my Signia app on my phone. They were clearly busy and yet she went above and beyond, my hearing aids are a lot clearer too and Cathy explained that it’s worth getting the tubes looked at after 6 months as they cloud up. Great customer service.
Response from the owner:Thank you for trusting us with your hearing care. We’re so pleased you’re satisfied with your hearing aids!
Milena Marić Prévost
We are lucky to have this centre in Exeter. Kay looked after my mum at her hearing aid appointments and was absolutely wonderful.
Response from the owner:Your kind words about our hearing care services mean so much to us, thank you!
Rachel Cockell
Excellent service from Scrivens. Kiran was helpful polite and very thorough. Altogether a very pleasant experience.
Response from the owner:Hello Rachel Cockell, we appreciate you taking the time to leave us this feedback.
Tony Bond
The experience was very good, Kiran the hearing aid tech was very friendly, helpful and professional.
Response from the owner:Your kind words about our hearing care services mean so much to us, thank you!
Kenneth Tremaine
First visit to Scrivens for a hearing test. Kay gave me all the time I needed and communicated clearly and professionally in a helpful and kind manner. I cannot recommend highly enough
Response from the owner:Your kind words about our hearing care services mean so much to us, thank you!
P Harvey
Kieran who gave me my hearing test was very professional and had a friendly personality. The whole process was efficiently handled. I was very glad I chose Scrivens.
Response from the owner:Hi P Harvey, thank you for taking the time to leave a review for us at Scrivens Hearing Care. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Ryan Bennett
Thought I might have some issues with my hearing so booked a hearing test with Kay at Scrivens. She was incredible at helping me understand the issues I have had with my hearing and now I have a plan to get the support I need.

Kay is a breath of fresh air and made me feel incredibly relaxed. I think it's most fun over had in any sort of eye/hearing appointment! Thanks so much and I'll be back after the referral.
Response from the owner:Your kind words about our hearing care services mean so much to us, thank you!
Chris
Great service from Kiran at Scrivens Exeter today. 👍🏻
Response from the owner:Your support means a lot, thank you. We’ll see you again soon!
Margaret Goldsmith
I had a wonderful experience today at Scrivens Hearing Care , Exeter. Beautiful large centre with easy access from Exeter train station . Kiran was my consultant and he went through an assessment and explained everything I needed to know about how to operate my H/aids. I could choose the size to best fit my ears. He answered all of my questions about my new Danalogic product. I was shown how to take care of the H/aids and how to change the batteries . They were fitted with care and Kiran helped connect me up to the App and demonstrated how to get the best from each setting. I had batteries supplied . I would highly recommend this centre which is both private and NHS . Very happy customer. Thank you Kiran.
Response from the owner:Thank you for trusting us with your hearing care. We’re so pleased you’re satisfied with your hearing aids!

STORE SERVICES

hearing care iconHearing Services

  • Free NHS Hearing Aids
  • IQIPS Accredited Hearing Service
  • Free Hearing Health Check
  • Digital Hearing Aids
  • Proguard Hearing Protection
  • Hearing Screening
  • Hearing Aid Batteries
  • Mould Retubing
  • Hearing Aid Servicing
  • Ear Wax Removal
Scrivens hearing care Exeter external Scrivens hearing care Exeter external Scrivens hearing care Exeter external Scrivens hearing care Exeter external

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