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Welcome to Scrivens Hearing Care, formerly Chime Hearing Centre

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21-22 Queen Street, Exeter

STORE DETAILS

phone icon 01392 349693
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21-22 Queen Street
Exeter
EX4 3SH
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21-22 Queen Street, Exeter, EX4 3SH
accessibility step free icon Step free access available

OPENING HOURS

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Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 5:30pm
Sunday Closed

To book an appointment please call or pop into the branch.

Excellent
Scrivens Hearing Care4.8
Based on 198 reviews
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Adrian Lancaster
I was listened to, hearing properly tested, and advised on appropriate hearing aids. Order placed, arrived in one week, fitted. Then left to test
basic settings. Appointment for two weeks time, to finalise set up, and explain operation.
28th Aug 2026.
Returned for final check and set up. All questions answered to my understanding. Left feeling confident in using devices and app. Thank you Kiran.
Response from the owner:Thank you for trusting us with your hearing care. We’re so pleased you’re satisfied with your hearing aids!
Jules
Kiran was very polite & professional.
Response from the owner:Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Frances Blackett
Just wanted to say a "big Thankyou " for the help I recieved at Scivens in Exeter. The ladies name was "Cathy " ,I had got in such a "pickle" with my Dad's hearing aids and she sorted them out for me ,changed the tubes and got them working in 5 mins , also advising me on how to maintain them , she was so helpful,friendly and professional. Thankyou Cathy ,what wonderful customer care .
Response from the owner:Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Scrivens Hearing Care
Hilary Moore
Hi , I just wanted to say thankyou for helping my Aunt out when we attended without an appointment this week. We popped in and Cathy at reception sorted out the issue very efficiently, she was kind and patient and helpful.
Response from the owner:We’re pleased to hear we could provide you with a memorable experience during your visit.
Ann Wright
Excellent appointment, very satisfactory.
Thanks to Kiran Pillai .
Response from the owner:We’re excited to welcome you back soon!
Laurie Burbridge
Friendly staff and excellent service. Strongly recommend.
Response from the owner:Thanks again for the recommendation, and have an amazing day!
Jacqui Bishop
Very happy Kiran Pillai has been excellent and very caring and helpful.I would recommend to everyone. Thank you Scrivens .
Response from the owner:We hope to see you again soon at Scrivens Hearing Care!
MARGARET E COURTNEY
I was seen by Kiran Pillan ,lovely gentleman, polite, explained everything in detail, came away feeling satisfied
Response from the owner:Margaret E Courtney, thank you so much for your high rating!
Roland Smith
All good, thank you.
Have worked out all the controls.
However, no cleaning wire in the pouch. Can you post to me please.
Great to be back with you in Queen Steet.
Thanks again
Roland
Photo from customer review
Response from the owner:We look forward to assisting you again in the future.
Jackie spencer
Very happy with service received instore. Rob was very helpful.
Response from the owner:We’re delighted you’re happy with your experience, visit us again soon!
David Gardner
ISIRAN PILLAI was very courteous and helpful. Appointment on time and very efficient
Response from the owner:Hi David Gardner! We're so happy we were able to help you out!
Valerie Smales
Veronica was really helpful and professional .She made me feel at ease, which was a great help to me .
Response from the owner:Hi Valerie Smales, we are very happy to have provided you with such a positive experience!
Tina Pitman
I saw Luke in Exeter very helpful explained everything very clearly to me very kind personality
Tina Welland
Response from the owner:Your support means a lot, thank you. We’ll see you again soon!
Judith Greenhough
I called in today to be fitted with new hearing aids. I was very pleased with the careful and patient service I received from Luke. I would certainly recommend Scrivens.
Response from the owner:Judith Greenhough, we're happy you found our staff to be so supportive during your experience here at Scrivens Hearing Care.
Richard Cleave
I found the service Rob gave efficient, professional, and extremely helpful. I didn't have to wait very long for a service on a very busy day. Very satisfied.
Response from the owner:Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Nigel Cray
I was very inpresed at high standard of staff at queens st and to kay for all great help first class
Response from the owner:Your feedback is valuable, and we’re sorry your visit didn’t meet expectations. Please let us know how we can assist by getting in touch with our team.
Mo Newts
Very good service thank you Luke
Response from the owner:Thank you so much for your review!
Jonathan Gosling
Timely, professional, no-nonsense care
Response from the owner:Your support means a lot, thank you. We’ll see you again soon!
Adrian Wilding
Last Saturday I popped in to see if I could get some help with my hearing aids. Kay was very helpful and helped with settings so I hear my alarms
She went out of her way to help sort my problem out.
I am very pleased with the aftercare service
Really brilliant
Response from the owner:Thank you for taking the time to leave us a review. It’s wonderful to know you had a positive experience with us!
Barbara Townsend
Luke was very helpful and sorted out a number of issues with my relatively new hearing aids. Thank you!
Response from the owner:Barbara Townsend, we really appreciate your feedback!
Margaret Yeomans
Thank you Scrivens for the excellent service you gave me today. I was anxious when Chime went but need not have worried.
Response from the owner:If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Roger Burt
Friendly and professional
Response from the owner:Hi Roger Burt! We're so happy we were able to help you out!
Jane Deakes
Kiran was most helpful in explaining how it all works. Very calm and friendly, very efficient, thank you
Jane Deakes
Response from the owner:Jane Deakes, we're so glad that we were able to go above and beyond your expectations!
Marie Bannister
Kiran was brilliant and very helpful
Response from the owner:Marie Bannister, thank you so much for your high rating!
Judy Blackaller
How a good session with Luke . Very supportive and explained everything to m me . I am quite anxious at times and I felt relaxed with Like
Thank you very much .

STORE SERVICES

hearing care iconHearing Services

  • Free NHS Hearing Aids
  • IQIPS Accredited Hearing Service
  • Free Hearing Health Check
  • Digital Hearing Aids
  • Proguard Hearing Protection
  • Hearing Screening
  • Hearing Aid Batteries
  • Mould Retubing
  • Hearing Aid Servicing
  • Ear Wax Removal
Scrivens hearing care Exeter external Scrivens hearing care Exeter external Scrivens hearing care Exeter external Scrivens hearing care Exeter external

Our hearing aid manufacturers

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