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Welcome to Scrivens Hearing Care, formerly Chime Hearing Centre

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21-22 Queen Street, Exeter

STORE DETAILS

phone icon 01392 349693
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21-22 Queen Street
Exeter
EX4 3SH
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21-22 Queen Street, Exeter, EX4 3SH
accessibility step free icon Step free access available

OPENING HOURS

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Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 5:30pm
Sunday Closed

To book an appointment please call or pop into the branch.

Excellent
Scrivens Hearing Care4.8
Based on 180 reviews
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Nigel Cray
I was very inpresed at high standard of staff at queens st and to kay for all great help first class
Response from the owner:Your feedback is valuable, and we’re sorry your visit didn’t meet expectations. Please let us know how we can assist by getting in touch with our team.
Jonathan Gosling
Timely, professional, no-nonsense care
Response from the owner:Your support means a lot, thank you. We’ll see you again soon!
Adrian Wilding
Last Saturday I popped in to see if I could get some help with my hearing aids. Kay was very helpful and helped with settings so I hear my alarms
She went out of her way to help sort my problem out.
I am very pleased with the aftercare service
Really brilliant
Response from the owner:Thank you for taking the time to leave us a review. It’s wonderful to know you had a positive experience with us!
Barbara Townsend
Luke was very helpful and sorted out a number of issues with my relatively new hearing aids. Thank you!
Response from the owner:Barbara Townsend, we really appreciate your feedback!
Margaret Yeomans
Thank you Scrivens for the excellent service you gave me today. I was anxious when Chime went but need not have worried.
Response from the owner:If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Roger Burt
Friendly and professional
Response from the owner:Hi Roger Burt! We're so happy we were able to help you out!
Jane Deakes
Kiran was most helpful in explaining how it all works. Very calm and friendly, very efficient, thank you
Jane Deakes
Response from the owner:Jane Deakes, we're so glad that we were able to go above and beyond your expectations!
Marie Bannister
Kiran was brilliant and very helpful
Response from the owner:Marie Bannister, thank you so much for your high rating!
Judy Blackaller
How a good session with Luke . Very supportive and explained everything to m me . I am quite anxious at times and I felt relaxed with Like
Thank you very much .
Peter Smith
I went into Scrivens in Exeter today as a walk-in, without an appointment. I was greeted warmly at Reception by audiologist Kay who took me to one side. The problem I had with my hearing aids was quickly resolved in a professional, and courteous manner, and I have only praise, not only for Kay but for all those working at Scrivens. They provide a model of service for those working with members of the public. Thank you.
Response from the owner:Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Ryan Easterbrook
Kay was so friendly, helpful & reassuring! Thank you!
Response from the owner:If you have any further questions, please don't hesitate to reach out!
Richard Faisey
Seen to today by Rob, first class attention to detail and technical knowledge for my query and need extremely personable. As we're Kay and the team previously. Great service.
Response from the owner:We’re thrilled to hear about your fantastic experience
BugBear1969
In my 57 years of having audiograms I have never been told that if I continue to use NHS aids my hearing will get worse. There is no evidence to support this and to say that NHS aids will put stress on my hearing is just not true. It is unfortunate that your audiologists use tactics like this to sell expensive aids. I'm really disappointed because I may not have much choice these days as to where I get my aids and services I know you said I can still have NHS aids, but to tell me that made me really worried for a while.
Response from the owner:We’re sorry to hear about your experience and appreciate you bringing this to our attention.
William Brown
My consultant was Kay, and I must say I can’t praise her enough, she was kind, friendly and warm, I suffer with PTSD which has been exacerbated by my hearing problem, Kay picked up on this quickly, and put me at ease, she listened to my problems and my worries, she carried out the tests and explained it all the way through, explaining that I had a problem in the middle ear that the hospital should be able to sort. An amazing woman and a credit to scrivens, I can’t thank her enough.
Response from the owner:We hope to see you soon!
leo clarke
Everyone was very professional, friendly and genuinely caring. Thank you to all of you - a happy team and excellent service all the way through; from booking in at reception , hearing assessment (Kay) and setting up the aids afterwards. Thank you
Response from the owner:Thank you for trusting us with your hearing care. We’re so pleased you’re satisfied with your hearing aids!
Mike Bomford
Very helpful service. Thank you.
Response from the owner:We are always more than happy to assist you if anything else comes up. Take care!
Mary Rossiter
Thank you for efficient and helpful appointment, Kiran was thorough and professional and I was fitted with new NHS hearing aids.
Response from the owner:Thank you for taking the time to leave us such a nice review!
Dell Boy
Excellent service very helpful and friendly sorted all our problems
Response from the owner:Thank you for the kind words! We’re so happy your visit went so smoothly
Frank Bennett
Very impressed with Kiran. Very polite, thorough and helpful. I needed hearing aids and Kiran made the whole process including the test and setting up/fitting of the aids very comfortable. Thank you very much.
Response from the owner:We truly appreciate your support and positive feedback, thank you for taking the time to share it.
Jeremy Hall
I have received EXCELLENT care from the whole team especially Kieran. He adjusted my aids frequently to ceate the best performance and didn't hesitate to join me on the pavement using it as a sound laboratory to check whether the most recent changes had produced improvement. A HIGHLY recommended organisation in all respects. THANKS Kieran!
Response from the owner:We’re thrilled to hear about your fantastic experience
John Corah
Excellent service and lovely staff, thank you to Kay and Rob.
Response from the owner:If you're ever in need of more help, please let us know!
Alan Doyle
Brilliant experience. Kay was such a nice, interesting person who really put me at ease. She was very professional and expressed impressive knowledge of my particular problem with my hearing. Kay is an asset to your company, I’m so glad I chose Scrivens to help and advise me.
Response from the owner:Thank you for the kind words! We’re so happy your visit at Scrivens Hearing Care went so smoothly
alan parkinson
Veronica was brilliant!
Response from the owner:We look forward to your next visit! Take care!
Josephine Fairchild
I can’t believe how quick and efficient my appointment was. He was so friendly and knowledgeable I felt at ease and left with my first hearing aids and a smile on my face.
Response from the owner:Thank you for your wonderful review! We’ll pass your comments on to your local branch, and we look forward to assisting you again in future.
Janet Lee
Kay was brilliant, made me feel really welcome. Could not improve the service she provided. I came away a very happy, contented, hearing woman!
Response from the owner:Your kind words about our hearing care services mean so much to us, thank you!

STORE SERVICES

hearing care iconHearing Services

  • Free NHS Hearing Aids
  • IQIPS Accredited Hearing Service
  • Free Hearing Health Check
  • Digital Hearing Aids
  • Proguard Hearing Protection
  • Hearing Screening
  • Hearing Aid Batteries
  • Mould Retubing
  • Hearing Aid Servicing
  • Ear Wax Removal
Scrivens hearing care Exeter external Scrivens hearing care Exeter external Scrivens hearing care Exeter external Scrivens hearing care Exeter external

Our hearing aid manufacturers

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