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Welcome to Scrivens Opticians & Hearing Care at 25 Norwich Street

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25 Norwich Street, Fakenham

STORE DETAILS

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25 Norwich Street
Fakenham
Norfolk
NR21 9AF
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OPENING HOURS

Monday 9.00am- 5.00pm
Tuesday 9.00am- 5.00pm
Wednesday 9.00am- 5.00pm
Thursday 9.00am- 5.00pm
Friday 9.00am- 5.00pm
Saturday 9.00am- 5.00pm
Sunday Closed
Lucy Rivett
3 days ago
Very friendly and helpful. I popped in, as I had been struggling to replace a screw that had come out of my glasses. They replaced it very quickly, with no charge.
Response from the owner:Thank you, Lucy, for your kind words! I'm glad to hear that we could help you quickly with your glasses. Your satisfaction is our priority.
Having used Scrivens in Fakenham previously for glasses and hearing aids. I had an issue with my hearing so popped in for advice. Emma could see I needed an earwax clearance and booked me in for same day appointment. Once wax removal had been done quickly and efficiently my hearing was restored. Thanks to the team for such a great response. Wouldn't hesitate to recommend.
Response from the owner:Hi, thank you, Sarah, for your wonderful feedback! I'm so glad to hear that Emma was able to assist you promptly and restore your hearing. We truly appreciate your recommendation and are here to support you with any future needs.
Debbie Ramdass
4 days ago
No waiting for an appointment. Friendly knowlegeable staff.i felt the eye test and optometrist was thorough. Thanks to everyone
Jac
5 days ago
As I walked in I got a lovely welcome. The shop is bright and warm and friendly. I was taken to first test straight away, even though I was 10/15 minutes early. All the ladies were lovely. The Optometrist was really lovely and friendly and the eye test was shorter and much different from others I’ve had in the past. She explained everything she was doing and why. Explained my test results very clearly too. I had to have new glasses. The young lady who dealt with them was again lovely and friendly and made the final transaction almost painless Overall, a very happy friendly cheerful place. Highly recommended
Tony Tucker
1 week ago
Great test, very informative lady. (Sophie) Thanks, highly recommended
Response from the owner:Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Reece Secker
2 weeks ago
Quick and friendly service all round from all members of staff. Highly professional in every aspect, can't recommend enough!
Response from the owner:Thank you Reece, for your wonderful feedback! We're thrilled to hear that you experienced quick and friendly service from our team. Your trust in our professionalism means a lot to us, and we're here to support you with any of your eye and hearing care needs in the future.
kathryn waterson
1 month ago
Well looked after Very knowledgeable Friendly
Response from the owner:Thank you so much for your kind words, Kathryn! We're thrilled to hear that you felt well looked after and appreciated our knowledgeable and friendly team. Your experience is what we strive for, and we're here to support you whenever you need us.
Trevor Boulter
1 month ago
Friendly and knowledgeable, excellent service from Sophie
Response from the owner:Thank you, Trevor, for your kind words about Sophie! We're thrilled to hear that you received friendly and knowledgeable service. Your experience is what we strive for, and we're here to support you every step of the way.
tim mudd
1 month ago
Excellent service as usual. Sophie is expert at putting the customer at ease.
Response from the owner:Tim, we truly appreciate your support and positive feedback, thank you for taking the time to share it. Let us know if there’s anything else we can do for you.
Stephen Rogers
1 month ago
Very good. Very courteous
Response from the owner:Thank you for taking the time to leave us such a nice review! Let us know if there’s anything else we can do for you.
denise buxton
2 months ago
Great service for the grandchildren Highly recommend
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that you found our service great for your grandchildren. Your recommendation means a lot to us, and we're here to support you and your family whenever you need us.
Sally Bone
2 months ago
Always great care given and time for explanation and questions. Can’t recommend them enough!
Response from the owner:Thank you so much! We're thrilled to hear that you feel well cared for and that our team takes the time to address your questions. Your recommendation means a lot to us, and we're here to support you anytime you need us!
Al Wakeling
2 months ago
Very efficient and friendly service. Highly recommended.
Response from the owner:‌Thank you for taking the time to share your feedback with us.
George Daniels
3 months ago
Great,efficient service, Sophie was very professional and a great communicator, explaining everything in precise detail. Very happy with my new aids.
Response from the owner:It’s wonderful to know your hearing aids are making a positive difference, thank you for letting us know!
georgia harris
3 months ago
Incredibly welcoming and friendly staff, made me feel very relaxed during my eye tests. The optician was very patient and informative, answering all my questions! Really will not hesitate to go back and would highly recommend to others!
Response from the owner:Georgia Harris, we really appreciate your feedback!
James Stebbings
3 months ago
Always excellent service and help at Fakenham
Response from the owner:Hi James Stebbings, thank you so much for your positive comments
Mary Murphy
3 months ago
Excellent many thanks.
Response from the owner:Thank you for taking the time to leave us such a positive rating!
Ashley Graham
4 months ago
Amazing service all round.
Response from the owner:Thank you so much for your review!
Shane Hollingworth
4 months ago
Great service from Sophie, Balraj and team at Fakenham branch
Response from the owner:Thank you, Shane, for your wonderful feedback! We're thrilled to hear that Sophie, Balraj, and the team at our Fakenham branch provided you with great service. Your experience is important to us, and we look forward to supporting you on your journey to better vision and hearing.
Tracey Sands
5 months ago
Emma was so professional & caring. Explained the process from start to finish beforehand (removal of build up of earwax) Took less than a minute once process began. All staff extremely welcoming & very pleasant . Would highly recommend Emma & this company without a doubt
Response from the owner:Your kind words about our hearing care services mean so much to us, thank you!
Dominic Tricker
5 months ago
Great service, Rebecca was brilliant and looked after my daughter and understood all of our needs.
Response from the owner:Thank you for taking the time to leave us such a nice review!
Paul Chappell
6 months ago
Always great service from Jen and the team - nothing is too much of a problem and they are warm, friendly, patient, understanding with a great shared knowledge base. Always a pleasure. 👍🏻
Response from the owner:Thank you for taking the time to leave us such a nice review!
Sarah Belal
6 months ago
Lauren and Dr Naomi were amazing and extremely helpful in an emergency. I cannot recommend them enough ❤️
Response from the owner:We’re so pleased to know we could exceed your expectations – thank you for sharing!
Diane Bunting
6 months ago
Emma was very good and helpful
Response from the owner:Diane Bunting, your wonderful feedback and rating mean a lot to us.
Vanessa Staples
7 months ago
Extremely professional, pleasant and helpful,
Response from the owner:Hello Vanessa Staples, thank you; we appreciate your feedback!

STORE SERVICES

eye care iconOptical Services

hearing care iconHearing Services

If you are looking for an opticians in Fakenham, Scrivens is located next to Lloyds TSB and across the road from Hughes TV/Electrical. Car parking can be found behind the store on Queens Road. Please bear in mind that market day is Thursday when part of the shopping area becomes pedestrianised, while the Farmers market is the fourth Saturday of the month. If you require services such as NHS eyecare services, contact lens advice or an eye test, as well as hearing screening and digital hearing aids, call into Scrivens today. We also have lots of designer frames including Calvin Klein and Ray-Ban.

Julie-Ann Underdown

BRANCH MANAGER


GETTING TO THE BRANCH
parking infoParking

Paid parking is available at the nearby Queens Road car park.

train infoTrain

The nearest train station to Fakenham is Dereham Station which is a 28 minute drive.

bus infoBus

There is a bus stop situated a 5 minute walk from the branch on Oak Street.

Our designer ranges

Our hearing aid manufacturers

Book your next appointment in our Fakenham branch below. We look forward to seeing you.

NHS Adult Hearing Services

Our Fakenham branch offers NHS adult hearing service to patients over 50 years old on a self- referral basis. This means you can book directly in with us for a full hearing assessment and we will supply NHS digital hearing aids, free of charge, if you have a hearing loss – without needing to visit your GP first. To check whether you are eligible, please click here.

Frequently Asked Questions

What is the suggested time between eye examinations?

Is it better to repair my broken glasses or buy a new pair?

Are appointments required, or can I walk in for an eye test at Fakenham?

Is OCT part of the services at Scrivens Fakenham?

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If you are looking for an opticians in Fakenham, Scrivens is located next to Lloyds TSB and across the road from Hughes TV/Electrical. Car parking can be found behind the store on Queens Road. Please bear in mind that market day is Thursday when part of the shopping area becomes pedestrianised, while the Farmers market is the fourth Saturday of the month. If you require services such as NHS eyecare services, contact lens advice or an eye test, as well as hearing screening and digital hearing aids, call into Scrivens today. We also have lots of designer frames including Joules and Radley.

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Our Fakenham branch offers NHS adult hearing service to patients over 50\u00a0years old on a self- referral basis. This means you can book directly in with us for a full hearing assessment and we will supply NHS digital hearing aids, free of charge, if you have a hearing loss \u2013 without needing to visit your GP first. To check whether you are eligible, please click\u00a0here.

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Klein","slug":"calvinklein","term_group":0,"term_taxonomy_id":91,"taxonomy":"brand","description":"Calvin Klein designer frames are now available to Click & Collect at Scrivens Opticians!\r\n\r\nInspired by the fresh and unpretentious style of New York's urban youth, Calvin Klein set out to launch his own clothing company in 1968. Word spread quickly about Klein and in the early 1970s he introduced his trademark jeans which quickly gained popularity with their tight-fitting style and provocative advertising campaigns.\r\n\r\nIn the late 1980s Calvin Klein entered the fragrance market and the label has expanded over time to include swimwear, accessories and eyewear. Calvin Klein also manufactures under the brand name CK. ","parent":0,"count":149,"filter":"raw"},{"term_id":90,"name":"Carolina Herrera","slug":"carolina-herrera","term_group":0,"term_taxonomy_id":90,"taxonomy":"brand","description":"Carolina Herrera designer frames are now available to Click & Collect at Scrivens Opticians!\r\n\r\nCarolina Herrera\u2019s women\u2019s optical collection reflects the effortless elegance inherent of the brand. Featuring new shapes inspired by the lifestyle of the CH woman, this season offers sophistication with clean lines while maintaining a playful, fresh spirit.\r\n\r\nWith attention to detail, each style is enhanced with metal and enamel features in various colors as well as multi-layer acetate and CH monograms on the temples. Classic shapes are reinterpreted to evoke a sense of modernity while adhering to the brand\u2019s aesthetic. A refined color palette with touches of signature CH red in addition to a new two-tone effect add newness to this season\u2019s collection.","parent":0,"count":142,"filter":"raw"},{"term_id":62,"name":"Lacoste","slug":"lacoste","term_group":0,"term_taxonomy_id":62,"taxonomy":"brand","description":"The Lacoste designer frame range is now available to Click & Collect at Scrivens Opticians!\r\n\r\nRene Lacoste was a French tennis player and businessman nicknamed \u201cThe Crocodile\u201d. A professional ahead of his time, with a series of Grand Slam titles to his name, Lacoste\u2019s tennis was defined by a sense of 1920s style and elegance. Playing and winning were not enough; he wanted to do it in style.\r\n\r\nIt is this style that Rene translated into the popular Lacoste brand. Known world wide as the creator of the Lacoste tennis shirt, he founded La Chemise Lacoste with Andre Gillier in 1933. They began to produce the revolutionary tennis shirt Lacoste had designed and worn on the tennis courts with the crocodile logo embroidered on the chest.\r\n\r\nAs the brand developed, Lacoste produced shirts for golf and sailing. In 1951, the company began to expand as it branched from \u201ctennis white\u201d and introduced coloured shirts. In 1952, the shirts were exported to the United States and advertised as \u201cthe status symbol of the competent sportsman\u201d.\r\n\r\nThe company also began to introduce other products into their line including shorts, perfume, shoes and watches. The Lacoste frame collection has since been added to the range, with frames inspired by the original mesh weave found on the famous Lacoste polo shirts.","parent":0,"count":109,"filter":"raw"},{"term_id":474,"name":"Longchamp","slug":"longchamp","term_group":0,"term_taxonomy_id":474,"taxonomy":"brand","description":"Longchamp\u2019s story began in 1948 when Jean Cassegrain, the father of today's President, began to craft luxury leather smoking pipes.\r\nThe company began to create leather goods and eventually expanded to include a range of mens and womens products. What began as a small smoke shop, known for its expertise and excellent craftsmanship, soon expanded to a major luxury brand.\r\n\r\nThe Longchamp Eyewear collection is inspired by the brand\u2019s most iconic designs to offer a selection of glasses and sunglasses featuring seductive shapes and vibrant colours. ","parent":0,"count":104,"filter":"raw"},{"term_id":430,"name":"Mulberry","slug":"mulberry","term_group":0,"term_taxonomy_id":430,"taxonomy":"brand","description":"Mulberry designer frames are now available to Click & Collect at Scrivens Opticians!\r\nMulberry was founded in Somerset England in 1971, by Roger Saul. In 1979, the first Mulberry Womenswear collection was launched and, 10 years later, the brand opened its first international store on Place De Victoires in Paris. The brand has a strong heritage in leather goods and has its own magazine called \u2018Mulberry Life\u2019, which was launched in 1990. \r\n\r\nOriginally family-run, Mulberry offers a unique point of view on heritage and celebrates British identity. Their line includes clothes, jewellery, perfume, accessories and eyewear. \r\n","parent":0,"count":129,"filter":"raw"},{"term_id":79,"name":"Oakley","slug":"oakley","term_group":0,"term_taxonomy_id":79,"taxonomy":"brand","description":"Oakley designer frames are now available to Click & Collect at Scrivens Opticians!\r\n\r\nIn 1975 Jim Jannard started Oakley with $300 and the simple idea of making products that work better and look better than anything else out there.\r\n\r\nOakley blends science and art to redefine product categories by rejecting the constraints of conventional ideas. The company is recognised as one of the most coveted brands in performance technology and fashion. Its icon is embraced by the global culture of sport competitors who define their own lifestyle \u2013 the world-class athletes who exceed the limits of possibility.\r\n\r\nOakley invents each new product with a design philosophy called sculptural physics: the discipline of solving problems with science and wrapping those solutions in art. By using the latest tools of technology, Oakley engineers and artisans continue to expand the company\u2019s array of product categories.","parent":0,"count":147,"filter":"raw"},{"term_id":436,"name":"Police","slug":"police","term_group":0,"term_taxonomy_id":436,"taxonomy":"brand","description":"Established in 1983 in Italy, Police is a lifestyle brand. Its collection includes eyewear, watches, bracelets, necklaces, fragrances and leather goods. The overall vision of Police eyewear was to embrace a spectrum of materials, design and colour schemes to stand out. The guiding principle is experimentation: rubbers, metals and plastics are combined together to enhance different shapes, from rounded to squared designs. Police\u2019s key signature is the eagle, which is a traditional symbol of freedom and strength. ","parent":0,"count":155,"filter":"raw"},{"term_id":349,"name":"Polo Ralph Lauren","slug":"polo-ralph-lauren","term_group":0,"term_taxonomy_id":349,"taxonomy":"brand","description":"Polo Ralph Lauren was launched in 1967 by Ralph Lauren, originally selling men\u2019s ties. Since then, the brand has expanded to include high-end casual men\u2019s and women\u2019s clothing lines, fragrances, accessories and home furnishings. His classic, preppy designs were a hit and a necessity to every fashion conscious wardrobe. \r\n\r\nPolo Ralph Lauren doesn\u2019t just sell its products; it sells a lifestyle image of sophistication, class and taste, which consumers have been buying into for years. \r\n\r\nThe sleek and comfortable designs of Ralph Lauren eyewear are simple and refined, making them suitable for both casual every day wear and occasion wear. \r\n","parent":0,"count":153,"filter":"raw"},{"term_id":88,"name":"Ray Ban","slug":"rayban","term_group":0,"term_taxonomy_id":88,"taxonomy":"brand","description":"If you\u2019re looking for a new pair of designer frames or glasses, Ray-Ban is now available to Click & Collect at Scrivens Opticians! \r\n\r\nFounded in 1937 by Bausch & Lomb, the first Ray-Ban sunglasses were created to protect the eyes of American pilots who were suffering from headaches and nausea because of intense amounts of glare. Since then, Ray-Ban has been instrumental in pushing boundaries in music and the arts, forging the rise of celebrity culture, and creating the power of musical and movie stars to influence fashion. Ray-Ban has proven indispensable for cultural icons who don\u2019t want to be seen but definitely want to be noticed. \r\n\r\nAs far as designer glasses go, Ray-Ban offers a wide range of styles and designs that can transform your overall image in an instant. Whether you\u2019re looking for a round tortoiseshell frame, a classic wayfarer shape or perhaps a thin subtle look, Ray-Ban should be your go-to choice. At Scrivens, we\u2019re pleased to offer a selection of designer frames for men and women which are guaranteed to make you look and feel great. \r\n\r\nWhile trends seem to change, Ray-Ban frames constantly remain a focal part of fashion. So, when it comes to designer glasses frames, Ray-Bans are the product of meticulous, original styling and reflect the unique Ray-Ban lifestyle.","parent":0,"count":283,"filter":"raw"},{"term_id":66,"name":"Ted Baker","slug":"tedbaker","term_group":0,"term_taxonomy_id":66,"taxonomy":"brand","description":"The Ted Baker designer frame range is now available to Click & Collect at Scrivens.\r\n\r\nTed Baker is a British lifestyle fashion label that opened its first store in Glasgow in 1987, selling contemporary men\u2019s shirts. \r\n\r\nFrom the beginning, the Ted Baker brand focused on high quality products, quirky style and attention to detail. In earlier Ted Baker stores, they provided a laundry service for every shirt purchased and this unique service increased the brand\u2019s popularity and fuelled the title, \u2018No Ordinary Designer Label\u2019. With the success of Ted Baker men\u2019s range, it went on to launch a women\u2019s clothing range in 1995. \r\n\r\nAs the brand continued to grow, Ted Baker opened stores worldwide and became a global success. The fashion label rose to prominence through word of mouth, and with the help of out of the ordinary quirky campaigns. Today, Ted Baker offers a range of products such as a full clothing line including children\u2019s wear, fragrances, accessories and cosmetics. Ted Baker have also released a designer frames collection, which is available at Scrivens. \r\n\r\nTed Baker frames feature the signature quirky style which stays true to the brand. These designer glasses are both stylish and original, offering a wide variety of styles that will compliment any look. Come and see our new Ted Baker glasses in a Scrivens Opticians store now.\r\n\r\nBook an appointment at your local branch online, or simply visit us in-store.\r\n","parent":0,"count":218,"filter":"raw"}],"hearing-aid-brands":[{"term_id":411,"name":"Oticon","slug":"oticon","term_group":0,"term_taxonomy_id":411,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":9,"filter":"raw"},{"term_id":435,"name":"Phonak","slug":"phonak","term_group":0,"term_taxonomy_id":435,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":6,"filter":"raw"},{"term_id":471,"name":"ReSound GN","slug":"resound-gn","term_group":0,"term_taxonomy_id":471,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":8,"filter":"raw"},{"term_id":410,"name":"Starkey","slug":"starkey","term_group":0,"term_taxonomy_id":410,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":14,"filter":"raw"}],"large_tiles":"","small_tiles":"","search_radius":999,"branch_radius":"","ID":17454,"icon":"https://scrivens.com/wp-content/themes/scrivens/ajax/branch_map_icon.php?number=","lat":"52.8302717","lng":"0.8497419","name":"Fakenham","brand":"Scrivens Opticians & Hearing Care","distance":"0.0","services":["optical","hearing"],"is_optical":true,"is_hearing":true,"optical_click_collect":true,"address":"25 Norwich Street
\r\nFakenham
\r\nNorfolk","address_line_1":"25 Norwich Street","address_line_2":"","address_county":"Norfolk","address_town":"Fakenham","postcode":"NR21 9AF","address_new":"25 Norwich Street, Fakenham, Norfolk, NR21 9AF","phone_number":"01328 862 216","url":"https://scrivens.com/branch/fakenham-3/?l=&selected_branch_postcode=NR21 9AF","today_hours":"Closed","optical_branch_no":"129","hearing_branch_no":"P00129","part_of_scrivens_group":false,"colour":"blue","accessibility_stepfree":true,"referral_basis":{"referral_type":"self","self_referral_text":"Our {{address_town}} branch offers NHS adult hearing service to patients over 50 years old on a self- referral basis. This means you can book directly in with us for a full hearing assessment and we will supply NHS digital hearing aids, free of charge, if you have a hearing loss \u2013 without needing to visit your GP first. To check whether you are eligible, please click here.","gp_referral_text":"Our {{address_town}} branch offers NHS adult hearing service to patients over XXX years old based on a referral from your GP. Once referred by your GP we can provide a full hearing assessment and we will supply NHS digital hearing aids, free of charge, if you have a hearing loss. To check whether you are eligible, please click here"},"opening_times":{"monday":"9.00am- 5.00pm","tuesday":"9.00am- 5.00pm","wednesday":"9.00am- 5.00pm","thursday":"9.00am- 5.00pm","friday":"9.00am- 5.00pm","saturday":"9.00am- 5.00pm","sunday":"Closed"},"optical_service_oct_scan":true}}