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Welcome to Scrivens Opticians & Hearing Care

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St Marks Shopping Centre, Newark

STORE DETAILS

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St Marks Shopping Centre
Newark
Nottinghamshire
NG24 1XT
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OPENING HOURS

Monday 9.00am- 5.00pm
Tuesday 9.00am- 5.00pm
Wednesday 9.00am- 5.00pm
Thursday 9.00am- 5.00pm
Friday 9.00am- 5.00pm
Saturday 9.00am- 5.00pm
Sunday Closed
Lovely staff, so friendly and welcoming, nothing is to much trouble,I highly recommend scrivens
Never had a bad experience with this opticians. I’ve been a customer for over 20 years and the service they provide has always been brilliant for me and my family. The staff are all very friendly, helpful and knowledgeable. A special mention to Laura at the Newark branch for always going above and beyond whenever I call in.
Response from the owner:We sincerely thank you for the positive review, and look forward to seeing you again soon!
All the staff was friendly,had hearing aids fitted and can hear again thank you.
Response from the owner:Thank you for trusting us with your hearing care. We’re so pleased you’re satisfied with your hearing aids!
everyone was super friendly. had my daughter with me they printed her some colouring sheets off, went out of there way to have a chat with her was very nice.
Response from the owner:Anthony Birkin, we're so glad that we were able to go above and beyond your expectations!
After having a bad experience at a well-known opticians, we decided to try here and we’re so glad we did. All of the staff were friendly, professional, and incredibly kind. They were amazing with my young children and made us all feel comfortable and welcome. Excellent service from start to finish — we will definitely be returning from now on! Big thank you to all members of staff working here!
Response from the owner:Thank you again for the great review!
Absolutely friendly and kind staff 👏👏♥️♥️
Response from the owner:We truly appreciate your support and positive feedback, thank you for taking the time to share it.
First time using Scrivens and what a wonderful experience, Amelie and the staff were knowledgeable and very welcoming, my eye examination was so thorough in comparison to other opticians I’ve previously visited. Will be 100% recommending and will visit the team again for my next eye test. Thank you Newark branch.
Response from the owner:Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Scrivens Opticians & Hearing Care
Wonderful staff in the Newark branch. So helpful and friendly. Nothing is too much trouble.
Response from the owner:Thank you for the excellent review! We’re so happy that your visit went so smoothly.
I've been a customer here for several years, very happy with the whole service.
From the lovely attentive ladies booking me in to the optometrist and the extremely patient ladies who assisted me in ordering my new glasses the service I received was outstanding.

I'm not the easiest customer selecting new frames, I have been known to take over an hour trying so many on but I never feel rushed, they offer great advice, taking my wants into consideration, I'm fussy.

Nothing is too much trouble.

Amelie explained in detail what each option included as my prescription had totally changing and I'd never worn varifocals before.

When my glasses were ready I went for my fitting and again I experienced outstanding service.

From trying them out for the first time were the lovely ladies took me outside the shop to test them out and then a little test of sitting at a desk for my eyes to adjust to how I'm now to look through the lenses (all new to me).

The advice and after care given was faultless.

I couldn't be happier and I can't recommend this branch enough.
Response from the owner:Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in future. Let us know if there’s anything else we can do for you.
Amelie was very helpful and kind when sorting out my prescription and also helping me choose out the right pair of glasses for me. The lady who carried out my eye test was also kind and professional, ensuring I got the correct prescription.
Response from the owner:We’re so pleased to know we could exceed your expectations – thank you for sharing!
After spending many years undergoing eye tests for one reason or another I used to feel I was on a conveyor belt at times, until I went o Scrivens whee I felt it was professional friendly kind of like a family.
Response from the owner:Hi Colin Harris! We're so happy we were able to help you out!
Very good service. Awaiting glasses, still urgent.
Response from the owner:We hope to see you soon!
Incredible service from Simon and Rebecca.
Deserves more than a 5 star rating
Response from the owner:We hope to see you soon!
Excellent friendly service as always, mended my glasses as I waited. Always a pleasure
Response from the owner:Ian King, thank you for the high star rating!
Are funny and easy to get along with, they are really welcoming when you arrive.
If you're cold walking to your appointment don't worry you'll be as snug as a bug when you get there. I couldn't ask for a better opticians, 5 stars for sure I highly recommend Scrivens if you think you need glasses.no where is better than them and they don't rush your appointment 😊
Response from the owner:We truly appreciate your support and positive feedback, thank you for taking the time to share it. We’re delighted you’re happy with your experience, visit us again soon!
Have had my eye test and purchased new spectacles.
Excellent service, staff were polite, friendly and efficient. The eye testing was also excellent.
Response from the owner:Thank you again for leaving us this response!
Absolutely brilliant service, all staff very kind and welcoming.
Was given a thorough examination which highlighted some small issues never picked up before! I have been wearing glasses for nearly forty years and not once have I ever had such professional, caring and supporting treatment that I have had today. I shall definitely be using Scrivens all the time now, also will be recommending to everyone how fantastic they are at Newark.
Thank you for all the support I was given today it was most gratefully received 😊
Response from the owner:Rachel Robertson, thank you for your kind review; we are happy to pass along your comments to the team here at Scrivens Opticians & Hearing Care!
Took my partner here whom had, had very negative experiences at other opticians, my partner is agoraphobic they really struggle with social stuff and the staff were super helpful, booked a double appointment so the store was nearly empty for us. The optician took time to explain things.

Thankyou to all the staff who helped.
Response from the owner:Avril De La Rocha, your wonderful feedback and rating mean a lot to us.
The staff in Scrivens were very friendly and helpful. They made my children feel welcome when I was trying on glasses. Lively customer service.
Response from the owner:If you're ever in need of more help, please let us know!
The audiologist Simon was really professional and thorough. All staff were friendly and helpful, very happy with my experience at scrivens newark
Response from the owner:Hi Eloise C, we are very happy to have provided you with such a positive experience!
So lovely, kind and attentive.I would always recommend to my friends and family
Response from the owner:Victoria Main, thank you so much for your high rating!
I came for an early Sight test today as I felt that my vision had changed. When I arrived, I was greeted by the team who made me feel so welcomed and reassured. My eye test, conducted by Mrs Hartley was as always extremely thorough, she always makes me feel very reassured and I know I'm in very capable hands. Afterwards, the girls helped with the selection of my new glasses, I felt no pressure at all and the information I was given was second to none.
I wanted to leave this review to show anyone reading how wonderful the team are at Newark.

I would however, like to add one final comment. In order for me to leave this review, I had to create a Google account as I didn't have one and, in order to leave a review on Google, you need a google account. Therefore, there could be more customers who would like to leave a review but are unable to.
Response from the owner:Angela Smith, we're glad you had such a wonderful experience with us!
Pleasant staff and better than most other chain opticians. I get deals off glasses as I have standing orders for contact lenses. I get regular checks as part of the deal. New glasses collected, very quick service.
Response from the owner:Thank you again for leaving us this response!
I drive 23 miles to visit Scrivens because they offer wonderful customer service and they deliver all my hearing and eyesight needs.
The front of house staff are all extremely friendly and helpful, it’s a joy to be there. They make one feel so welcome and at ease.
Nothing is too much trouble. And then the Back Office clinicians complement this with extensive and thorough professional service. .
Response from the owner:Chris Craft, we're glad you had such a wonderful experience with us!
Great place. They had my daughter eyesight tested, were very professional from top to bottom. Would definitely recommend Scrivens.
Response from the owner:Jakub Mazur, thanks for taking the time to leave a review.

STORE SERVICES

eye care iconOptical Services

  • NHS Eyecare Services
  • Private Eye Examinations
  • Contact Lenses
  • Over 60s Eyecare
  • Free Kids Eyecare

hearing care iconHearing Services

  • Free Hearing Health Check
  • Digital Hearing Aids
  • Hearing Screening
  • Hearing Aid Batteries
  • Mould Retubing
  • Hearing Aid Servicing
  • Ear Wax Removal

St Mark Shopping Centre is the home of Scrivens Opticians & Hearing Centre Newark. Located in the centre of town next to PJ’s Diner and opposite Wilko’s, Newark bus station is only a three-minute walk away while there is ample parking at the NCP car park on St Marks Lane. Market days are Wednesday Friday and Saturday.

Scrivens Newark has a wide selection of designer glasses from top brands including Carolina Herrera, Polo Ralph Lauren and Police. The Scrivens Newark branch offers both hearing and eye services such as NHS eyecare, private eye examinations contact lenses, over 60s eyecare, free kids eyecare, free hearing health check, digital hearing aids, hearing screening and hearing aid services.

Branch of the year award winnerScrivens Newark – Branch of the Year Winner 2023
Our Newark branch has won Scrivens Branch of the Year for excellence in eye and hearing care. Visit our award-winning opticians for eye tests, glasses, contact lenses and expert audiology support from a trusted high street provider.

Amelie Casterton

BRANCH MANAGER


GETTING TO THE BRANCH
parking infoParking

Paid parking is available at the nearby St Marks NCP car park.

train infoTrain

Newark Castle is a 10 minute walk from the branch and Newark Northgate is a 15 minute walk.

bus infoBus

The Bus station is located 5 minutes away.

Our designer ranges

Our hearing aid manufacturers

Book your next appointment in our Newark branch below. We look forward to seeing you.

Frequently Asked Questions

How often should I get my eyes examined by a professional?

What is the Spectacle Replacement Scheme offered by Scrivens?

Are appointments required, or can I walk in for an eye test at Newark?

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Scrivens Newark has a wide selection of designer glasses from top brands including Ray-Ban, Ted Baker and Tommy Hilfiger. The Scrivens Newark branch offers both hearing and eye services such as NHS eyecare, private eye examinations contact lenses, over 60s eyecare, free kids eyecare, fastrack cataract, free hearing health check, digital hearing aids, hearing screening and hearing aid services.

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Klein","slug":"calvinklein","term_group":0,"term_taxonomy_id":91,"taxonomy":"brand","description":"Calvin Klein designer frames are now available to Click & Collect at Scrivens Opticians!\r\n\r\nInspired by the fresh and unpretentious style of New York's urban youth, Calvin Klein set out to launch his own clothing company in 1968. Word spread quickly about Klein and in the early 1970s he introduced his trademark jeans which quickly gained popularity with their tight-fitting style and provocative advertising campaigns.\r\n\r\nIn the late 1980s Calvin Klein entered the fragrance market and the label has expanded over time to include swimwear, accessories and eyewear. Calvin Klein also manufactures under the brand name CK. ","parent":0,"count":147,"filter":"raw"},{"term_id":90,"name":"Carolina Herrera","slug":"carolina-herrera","term_group":0,"term_taxonomy_id":90,"taxonomy":"brand","description":"Carolina Herrera designer frames are now available to Click & Collect at Scrivens Opticians!\r\n\r\nCarolina Herrera\u2019s women\u2019s optical collection reflects the effortless elegance inherent of the brand. Featuring new shapes inspired by the lifestyle of the CH woman, this season offers sophistication with clean lines while maintaining a playful, fresh spirit.\r\n\r\nWith attention to detail, each style is enhanced with metal and enamel features in various colors as well as multi-layer acetate and CH monograms on the temples. Classic shapes are reinterpreted to evoke a sense of modernity while adhering to the brand\u2019s aesthetic. A refined color palette with touches of signature CH red in addition to a new two-tone effect add newness to this season\u2019s collection.","parent":0,"count":141,"filter":"raw"},{"term_id":477,"name":"Furla","slug":"furla","term_group":0,"term_taxonomy_id":477,"taxonomy":"brand","description":"Furla embodies the essence of all things Italian in a contemporary vein: with its unmistakable blend of creativity, elegance and optimism, it breathes life into modern yet multi-faceted collections that combine the most up-to-date trends with crafting excellence.\r\n\r\nFurla accessories stand out for their all-Italian approach to life. They are designed with the simple goal of bringing a smile to the face of the customer wearing them.\r\n\r\nInnovation and tradition merge to express the style of Furla. An artisanal tradition that began in 1927, which Furla continues to enhance collection after collection. The quality of manual labour is invaluable; craftsmanship preserves the preciousness of tradition.","parent":0,"count":117,"filter":"raw"},{"term_id":432,"name":"Kate Spade","slug":"kate-spade","term_group":0,"term_taxonomy_id":432,"taxonomy":"brand","description":"Kate Spade designer frame range is now available to Click & Collect at Scrivens Opticians!\r\nKate Brosnahan Spade founded the Kate Spade brand in 1993. The brand opened its first shop in 1996 in New York City, where it is still based today. This brand operates with a \u201cdream big, anything is possible\u201d mentality, and aims to inspire women around the world to be the heroines of their own stories, every day. \r\n\r\nAt the start of the brand\u2019s venture, Spade\u2019s aim was to create \u201cthe perfect handbag\u201d. In 2007, the brand\u2019s product range expanded with the launch of new product categories. Kate Spade now produces clothing, accessories, jewellery, handbags, bridal, frames and more. ","parent":0,"count":135,"filter":"raw"},{"term_id":62,"name":"Lacoste","slug":"lacoste","term_group":0,"term_taxonomy_id":62,"taxonomy":"brand","description":"The Lacoste designer frame range is now available to Click & Collect at Scrivens Opticians!\r\n\r\nRene Lacoste was a French tennis player and businessman nicknamed \u201cThe Crocodile\u201d. A professional ahead of his time, with a series of Grand Slam titles to his name, Lacoste\u2019s tennis was defined by a sense of 1920s style and elegance. Playing and winning were not enough; he wanted to do it in style.\r\n\r\nIt is this style that Rene translated into the popular Lacoste brand. Known world wide as the creator of the Lacoste tennis shirt, he founded La Chemise Lacoste with Andre Gillier in 1933. They began to produce the revolutionary tennis shirt Lacoste had designed and worn on the tennis courts with the crocodile logo embroidered on the chest.\r\n\r\nAs the brand developed, Lacoste produced shirts for golf and sailing. In 1951, the company began to expand as it branched from \u201ctennis white\u201d and introduced coloured shirts. In 1952, the shirts were exported to the United States and advertised as \u201cthe status symbol of the competent sportsman\u201d.\r\n\r\nThe company also began to introduce other products into their line including shorts, perfume, shoes and watches. The Lacoste frame collection has since been added to the range, with frames inspired by the original mesh weave found on the famous Lacoste polo shirts.","parent":0,"count":106,"filter":"raw"},{"term_id":474,"name":"Longchamp","slug":"longchamp","term_group":0,"term_taxonomy_id":474,"taxonomy":"brand","description":"Longchamp\u2019s story began in 1948 when Jean Cassegrain, the father of today's President, began to craft luxury leather smoking pipes.\r\nThe company began to create leather goods and eventually expanded to include a range of mens and womens products. What began as a small smoke shop, known for its expertise and excellent craftsmanship, soon expanded to a major luxury brand.\r\n\r\nThe Longchamp Eyewear collection is inspired by the brand\u2019s most iconic designs to offer a selection of glasses and sunglasses featuring seductive shapes and vibrant colours. ","parent":0,"count":104,"filter":"raw"},{"term_id":430,"name":"Mulberry","slug":"mulberry","term_group":0,"term_taxonomy_id":430,"taxonomy":"brand","description":"Mulberry designer frames are now available to Click & Collect at Scrivens Opticians!\r\nMulberry was founded in Somerset England in 1971, by Roger Saul. In 1979, the first Mulberry Womenswear collection was launched and, 10 years later, the brand opened its first international store on Place De Victoires in Paris. The brand has a strong heritage in leather goods and has its own magazine called \u2018Mulberry Life\u2019, which was launched in 1990. \r\n\r\nOriginally family-run, Mulberry offers a unique point of view on heritage and celebrates British identity. Their line includes clothes, jewellery, perfume, accessories and eyewear. \r\n","parent":0,"count":128,"filter":"raw"},{"term_id":79,"name":"Oakley","slug":"oakley","term_group":0,"term_taxonomy_id":79,"taxonomy":"brand","description":"Oakley designer frames are now available to Click & Collect at Scrivens Opticians!\r\n\r\nIn 1975 Jim Jannard started Oakley with $300 and the simple idea of making products that work better and look better than anything else out there.\r\n\r\nOakley blends science and art to redefine product categories by rejecting the constraints of conventional ideas. The company is recognised as one of the most coveted brands in performance technology and fashion. Its icon is embraced by the global culture of sport competitors who define their own lifestyle \u2013 the world-class athletes who exceed the limits of possibility.\r\n\r\nOakley invents each new product with a design philosophy called sculptural physics: the discipline of solving problems with science and wrapping those solutions in art. By using the latest tools of technology, Oakley engineers and artisans continue to expand the company\u2019s array of product categories.","parent":0,"count":148,"filter":"raw"},{"term_id":436,"name":"Police","slug":"police","term_group":0,"term_taxonomy_id":436,"taxonomy":"brand","description":"Established in 1983 in Italy, Police is a lifestyle brand. Its collection includes eyewear, watches, bracelets, necklaces, fragrances and leather goods. The overall vision of Police eyewear was to embrace a spectrum of materials, design and colour schemes to stand out. The guiding principle is experimentation: rubbers, metals and plastics are combined together to enhance different shapes, from rounded to squared designs. Police\u2019s key signature is the eagle, which is a traditional symbol of freedom and strength. ","parent":0,"count":148,"filter":"raw"},{"term_id":349,"name":"Polo Ralph Lauren","slug":"polo-ralph-lauren","term_group":0,"term_taxonomy_id":349,"taxonomy":"brand","description":"Polo Ralph Lauren was launched in 1967 by Ralph Lauren, originally selling men\u2019s ties. Since then, the brand has expanded to include high-end casual men\u2019s and women\u2019s clothing lines, fragrances, accessories and home furnishings. His classic, preppy designs were a hit and a necessity to every fashion conscious wardrobe. \r\n\r\nPolo Ralph Lauren doesn\u2019t just sell its products; it sells a lifestyle image of sophistication, class and taste, which consumers have been buying into for years. \r\n\r\nThe sleek and comfortable designs of Ralph Lauren eyewear are simple and refined, making them suitable for both casual every day wear and occasion wear. \r\n","parent":0,"count":153,"filter":"raw"},{"term_id":88,"name":"Ray Ban","slug":"rayban","term_group":0,"term_taxonomy_id":88,"taxonomy":"brand","description":"If you\u2019re looking for a new pair of designer frames or glasses, Ray-Ban is now available to Click & Collect at Scrivens Opticians! \r\n\r\nFounded in 1937 by Bausch & Lomb, the first Ray-Ban sunglasses were created to protect the eyes of American pilots who were suffering from headaches and nausea because of intense amounts of glare. Since then, Ray-Ban has been instrumental in pushing boundaries in music and the arts, forging the rise of celebrity culture, and creating the power of musical and movie stars to influence fashion. Ray-Ban has proven indispensable for cultural icons who don\u2019t want to be seen but definitely want to be noticed. \r\n\r\nAs far as designer glasses go, Ray-Ban offers a wide range of styles and designs that can transform your overall image in an instant. Whether you\u2019re looking for a round tortoiseshell frame, a classic wayfarer shape or perhaps a thin subtle look, Ray-Ban should be your go-to choice. At Scrivens, we\u2019re pleased to offer a selection of designer frames for men and women which are guaranteed to make you look and feel great. \r\n\r\nWhile trends seem to change, Ray-Ban frames constantly remain a focal part of fashion. So, when it comes to designer glasses frames, Ray-Bans are the product of meticulous, original styling and reflect the unique Ray-Ban lifestyle.","parent":0,"count":280,"filter":"raw"}],"hearing-aid-brands":[{"term_id":411,"name":"Oticon","slug":"oticon","term_group":0,"term_taxonomy_id":411,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":9,"filter":"raw"},{"term_id":435,"name":"Phonak","slug":"phonak","term_group":0,"term_taxonomy_id":435,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":6,"filter":"raw"},{"term_id":471,"name":"ReSound GN","slug":"resound-gn","term_group":0,"term_taxonomy_id":471,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":8,"filter":"raw"},{"term_id":410,"name":"Starkey","slug":"starkey","term_group":0,"term_taxonomy_id":410,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":14,"filter":"raw"}],"large_tiles":"","small_tiles":"","search_radius":999,"branch_radius":"","ID":17449,"icon":"https://scrivens.com/wp-content/themes/scrivens/ajax/branch_map_icon.php?number=","lat":"53.075632","lng":"-0.8103546","name":"Newark","brand":"Scrivens Opticians & Hearing Care","distance":"0.0","services":["optical","hearing"],"is_optical":true,"is_hearing":true,"optical_click_collect":true,"address":"St Marks Shopping Centre
\r\nNewark
\r\nNottinghamshire","address_line_1":"St Marks Shopping Centre","address_line_2":"","address_county":"Nottinghamshire","address_town":"Newark","postcode":"NG24 1XT","address_new":"St Marks Shopping Centre, Newark, Nottinghamshire, NG24 1XT","phone_number":"01636 704 503","url":"https://scrivens.com/branch/newark-2/?l=&selected_branch_postcode=NG24 1XT","today_hours":"9.00am- 5.00pm","optical_branch_no":"124","hearing_branch_no":"P00124","part_of_scrivens_group":false,"colour":"blue","accessibility_stepfree":false,"referral_basis":{"referral_type":"none","self_referral_text":"Our {{address_town}} branch offers NHS adult hearing service to patients over XXX years old on a self- referral basis. This means you can book directly in with us for a full hearing assessment and we will supply NHS digital hearing aids, free of charge, if you have a hearing loss \u2013 without needing to visit your GP first. To check whether you are eligible, please click here.","gp_referral_text":"Our {{address_town}} branch offers NHS adult hearing service to patients over XXX years old based on a referral from your GP. Once referred by your GP we can provide a full hearing assessment and we will supply NHS digital hearing aids, free of charge, if you have a hearing loss. To check whether you are eligible, please click here"},"opening_times":{"monday":"9.00am- 5.00pm","tuesday":"9.00am- 5.00pm","wednesday":"9.00am- 5.00pm","thursday":"9.00am- 5.00pm","friday":"9.00am- 5.00pm","saturday":"9.00am- 5.00pm","sunday":"Closed"},"optical_service_oct_scan":false}}