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Welcome to Scrivens Opticians & Hearing Care

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St Marks Shopping Centre, Newark
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STORE DETAILS

phone icon 01636 704 503
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St Marks Shopping Centre
Newark
Nottinghamshire
NG24 1XT
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St Marks Shopping Centre, Newark, Nottinghamshire, NG24 1XT

OPENING HOURS

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Monday 9.00am- 5.00pm
Tuesday 9.00am- 5.00pm
Wednesday 9.00am- 5.00pm
Thursday 9.00am- 5.00pm
Friday 9.00am- 5.00pm
Saturday 9.00am- 5.00pm
Sunday Closed
Excellent
Scrivens Opticians & Hearing Care4.7
Based on 67 reviews
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kenneth payne
All the staff was friendly,had hearing aids fitted and can hear again thank you.
Response from the owner:Thank you for trusting us with your hearing care. We’re so pleased you’re satisfied with your hearing aids!
anthony birkin
everyone was super friendly. had my daughter with me they printed her some colouring sheets off, went out of there way to have a chat with her was very nice.
Response from the owner:Anthony Birkin, we're so glad that we were able to go above and beyond your expectations!
Chloe Leeson
After having a bad experience at a well-known opticians, we decided to try here and we’re so glad we did. All of the staff were friendly, professional, and incredibly kind. They were amazing with my young children and made us all feel comfortable and welcome. Excellent service from start to finish — we will definitely be returning from now on! Big thank you to all members of staff working here!
Response from the owner:Thank you again for the great review!
danute galdikaite
Absolutely friendly and kind staff 👏👏♥️♥️
Response from the owner:We truly appreciate your support and positive feedback, thank you for taking the time to share it.
Emma Gillard
First time using Scrivens and what a wonderful experience, Amelie and the staff were knowledgeable and very welcoming, my eye examination was so thorough in comparison to other opticians I’ve previously visited. Will be 100% recommending and will visit the team again for my next eye test. Thank you Newark branch.
Response from the owner:Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Scrivens Opticians & Hearing Care
Tori Adams
Wonderful staff in the Newark branch. So helpful and friendly. Nothing is too much trouble.
Response from the owner:Thank you for the excellent review! We’re so happy that your visit went so smoothly.
Victoria A
I've been a customer here for several years, very happy with the whole service.
From the lovely attentive ladies booking me in to the optometrist and the extremely patient ladies who assisted me in ordering my new glasses the service I received was outstanding.

I'm not the easiest customer selecting new frames, I have been known to take over an hour trying so many on but I never feel rushed, they offer great advice, taking my wants into consideration, I'm fussy.

Nothing is too much trouble.

Amelie explained in detail what each option included as my prescription had totally changing and I'd never worn varifocals before.

When my glasses were ready I went for my fitting and again I experienced outstanding service.

From trying them out for the first time were the lovely ladies took me outside the shop to test them out and then a little test of sitting at a desk for my eyes to adjust to how I'm now to look through the lenses (all new to me).

The advice and after care given was faultless.

I couldn't be happier and I can't recommend this branch enough.
Response from the owner:Thank you for your wonderful review! We're delighted to hear you are happy with your new glasses. We’ll pass your comments on to your local branch, and we look forward to assisting you again in future. Let us know if there’s anything else we can do for you.
Deacon Jex
Amelie was very helpful and kind when sorting out my prescription and also helping me choose out the right pair of glasses for me. The lady who carried out my eye test was also kind and professional, ensuring I got the correct prescription.
Response from the owner:We’re so pleased to know we could exceed your expectations – thank you for sharing!
Colin Harris
After spending many years undergoing eye tests for one reason or another I used to feel I was on a conveyor belt at times, until I went o Scrivens whee I felt it was professional friendly kind of like a family.
Response from the owner:Hi Colin Harris! We're so happy we were able to help you out!
Bob Kent
Very good service. Awaiting glasses, still urgent.
Response from the owner:We hope to see you soon!
Simon Clarke
Incredible service from Simon and Rebecca.
Deserves more than a 5 star rating
Response from the owner:We hope to see you soon!
Ian King
Excellent friendly service as always, mended my glasses as I waited. Always a pleasure
Response from the owner:Ian King, thank you for the high star rating!
Dawn Hall
Are funny and easy to get along with, they are really welcoming when you arrive.
If you're cold walking to your appointment don't worry you'll be as snug as a bug when you get there. I couldn't ask for a better opticians, 5 stars for sure I highly recommend Scrivens if you think you need glasses.no where is better than them and they don't rush your appointment 😊
Response from the owner:We truly appreciate your support and positive feedback, thank you for taking the time to share it. We’re delighted you’re happy with your experience, visit us again soon!
Sam Maxwell
Have had my eye test and purchased new spectacles.
Excellent service, staff were polite, friendly and efficient. The eye testing was also excellent.
Response from the owner:Thank you again for leaving us this response!
Rachel Robertson
Absolutely brilliant service, all staff very kind and welcoming.
Was given a thorough examination which highlighted some small issues never picked up before! I have been wearing glasses for nearly forty years and not once have I ever had such professional, caring and supporting treatment that I have had today. I shall definitely be using Scrivens all the time now, also will be recommending to everyone how fantastic they are at Newark.
Thank you for all the support I was given today it was most gratefully received 😊
Response from the owner:Rachel Robertson, thank you for your kind review; we are happy to pass along your comments to the team here at Scrivens Opticians & Hearing Care!
Avril De La Rocha
Took my partner here whom had, had very negative experiences at other opticians, my partner is agoraphobic they really struggle with social stuff and the staff were super helpful, booked a double appointment so the store was nearly empty for us. The optician took time to explain things.

Thankyou to all the staff who helped.
Response from the owner:Avril De La Rocha, your wonderful feedback and rating mean a lot to us.
Rosemary Padley-Jones
The staff in Scrivens were very friendly and helpful. They made my children feel welcome when I was trying on glasses. Lively customer service.
Response from the owner:If you're ever in need of more help, please let us know!
eloise c
The audiologist Simon was really professional and thorough. All staff were friendly and helpful, very happy with my experience at scrivens newark
Response from the owner:Hi Eloise C, we are very happy to have provided you with such a positive experience!
Victoria Main
So lovely, kind and attentive.I would always recommend to my friends and family
Response from the owner:Victoria Main, thank you so much for your high rating!
Angela Smith
I came for an early Sight test today as I felt that my vision had changed. When I arrived, I was greeted by the team who made me feel so welcomed and reassured. My eye test, conducted by Mrs Hartley was as always extremely thorough, she always makes me feel very reassured and I know I'm in very capable hands. Afterwards, the girls helped with the selection of my new glasses, I felt no pressure at all and the information I was given was second to none.
I wanted to leave this review to show anyone reading how wonderful the team are at Newark.

I would however, like to add one final comment. In order for me to leave this review, I had to create a Google account as I didn't have one and, in order to leave a review on Google, you need a google account. Therefore, there could be more customers who would like to leave a review but are unable to.
Response from the owner:Angela Smith, we're glad you had such a wonderful experience with us!
Dave Carr
Pleasant staff and better than most other chain opticians. I get deals off glasses as I have standing orders for contact lenses. I get regular checks as part of the deal. New glasses collected, very quick service.
Response from the owner:Thank you again for leaving us this response!
Chris Craft
I drive 23 miles to visit Scrivens because they offer wonderful customer service and they deliver all my hearing and eyesight needs.
The front of house staff are all extremely friendly and helpful, it’s a joy to be there. They make one feel so welcome and at ease.
Nothing is too much trouble. And then the Back Office clinicians complement this with extensive and thorough professional service. .
Response from the owner:Chris Craft, we're glad you had such a wonderful experience with us!
Jakub Mazur
Great place. They had my daughter eyesight tested, were very professional from top to bottom. Would definitely recommend Scrivens.
Response from the owner:Jakub Mazur, thanks for taking the time to leave a review.
Hannah Kirk
Excellent service from start to finish. The staff were very welcoming, and the eye test was quick, efficient, and stress-free. Highly recommended!
Response from the owner:Hannah Kirk, your wonderful feedback and rating mean a lot to us.
TheOriginalMintymoo4 678
Lovely staff always helpful and friendly...wouldn't go anywhere else.
Response from the owner:Thank you again for taking the time to let us know how we did. We hope you have a great day!

STORE SERVICES

eye care iconOptical Services

  • NHS Eyecare Services
  • Private Eye Examinations
  • Contact Lenses
  • Over 60s Eyecare
  • Free Kids Eyecare

hearing care iconHearing Services

  • Free Hearing Health Check
  • Digital Hearing Aids
  • Hearing Screening
  • Hearing Aid Batteries
  • Mould Retubing
  • Hearing Aid Servicing
Newark Scrivens external 1 Newark Scrivens exxternal 2 Newark Scrivens internal 1 Newark Scrivens internal 2

St Mark Shopping Centre is the home of Scrivens Opticians & Hearing Centre Newark. Located in the centre of town next to PJ’s Diner and opposite Wilko’s, Newark bus station is only a three-minute walk away while there is ample parking at the NCP car park on St Marks Lane. Market days are Wednesday Friday and Saturday.

Scrivens Newark has a wide selection of designer glasses from top brands including Carolina Herrera, Polo Ralph Lauren and Police. The Scrivens Newark branch offers both hearing and eye services such as NHS eyecare, private eye examinations contact lenses, over 60s eyecare, free kids eyecare, free hearing health check, digital hearing aids, hearing screening and hearing aid services.

Branch of the year award winnerScrivens Newark – Branch of the Year Winner 2023
Our Newark branch has won Scrivens Branch of the Year for excellence in eye and hearing care. Visit our award-winning opticians for eye tests, glasses, contact lenses and expert audiology support from a trusted high street provider.

Amelie Casterton

BRANCH MANAGER

GETTING TO THE BRANCH
parking infoParking

Paid parking is available at the nearby St Marks NCP car park.

train infoTrain

Newark Castle is a 10 minute walk from the branch and Newark Northgate is a 15 minute walk.

bus infoBus

The Bus station is located 5 minutes away.

Our designer ranges

Our hearing aid manufacturers

Book your next appointment in our Newark branch below. We look forward to seeing you.

Book eye test Book hearing test
Book contact lens demonstration

Our offers

Half Price Second Pair Second Pair of Glasses or Contact Lenses Half Price Free contact lens demo Free Contact Lens Trial Free Hearing Test at Scrivens 15% off for Students 15% off for all students NHS eligibility

Frequently Asked Questions

How often should I get my eyes examined by a professional?

What is the Spectacle Replacement Scheme offered by Scrivens?

Are appointments required, or can I walk in for an eye test at Newark?

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St Mark Shopping Centre is the home of Scrivens Opticians & Hearing Centre Newark. Located in the centre of town next to PJ\u2019s Diner and opposite Wilko\u2019s, Newark bus station is only a three-minute walk away while there is ample parking at the NCP car park on St Marks Lane. Market days are Wednesday Friday and Saturday.

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Scrivens Newark has a wide selection of designer glasses from top brands including Ray-Ban, Ted Baker and Tommy Hilfiger. The Scrivens Newark branch offers both hearing and eye services such as NHS eyecare, private eye examinations contact lenses, over 60s eyecare, free kids eyecare, fastrack cataract, free hearing health check, digital hearing aids, hearing screening and hearing aid services.

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