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Welcome to Scrivens Opticians & Hearing Care

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78 High St, Newmarket

STORE DETAILS

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78 High St
Newmarket
Suffolk
CB8 8JX
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OPENING HOURS

Monday 9.00am- 5.00pm
Tuesday 9.00am- 5.00pm
Wednesday 9.00am- 5.00pm
Thursday 9.00am- 5.00pm
Friday 9.00am- 5.00pm
Saturday 9.00am- 5.00pm
Sunday Closed
I have used this service for 3 years, can not fault the friendly efficient service that my family and friends have received. Well done the staff of scrivens
Response from the owner:Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
I am not registered here as I am new to the area.
I just popped in to see if they could help realign the arms on my frames .
They do kind and even offered to clean them .
I will definitely be registering here when my next appointment is due .
Response from the owner:Lisa Betts, we are glad we could help! Thanks for sharing your experience. See you next time!
I would just like to thank the lady at the newmarket branch for the rubber nose supports they fitted perfectly thank you
Response from the owner:We’re pleased to hear we could provide you with a memorable experience during your visit.
I popped in for an eye test and everybody was so friendly, helpful & professional, I felt so at ease. I'm trying contact lenses for the first time shortly and as I am apprehensive I had lots of questions to ask, Helen and her team were extremely helpful and gave me all the time I needed.
I can highly recommend Scrivens in Newmarket to everybody, very, very impressed !!!!!
Response from the owner:Thank you for the kind words! We’re so happy your visit at Scrivens Opticians & Hearing Care went so smoothly
Really helpful fixed the fit of two pairs of glasses today thank you
Response from the owner:Hello Tansy Budd, thank you; we appreciate your feedback!
Shoutout to the amazing lady who fixed my glasses today, free of charge! Her politeness and professionalism made my day. I'm definitely going back for my new pair! 👓
Response from the owner:Hamza Awarish, we're so glad that we were able to go above and beyond your expectations!
All staff were incredibly helpful and went above and beyond, helping with several queries I had. Excellent guidance on glasses and contact lens options. Being able to do a combined sight test and contact lens checkup was great as it saved making two separate appointments.
Response from the owner:George Hall, your wonderful feedback and rating mean a lot to us.
Lovely, kind people. Been going here for many years and they are very efficient and helpful every time. A lot better than my experience at Specsavers.
Response from the owner:Amy Sutton, your wonderful feedback and rating mean a lot to us.
The representatives at Scrivens Newmarket were tremendously helpful in resolving the query I had with my spectacles, thank you, definitely recommended.
Response from the owner:Thank you again for the great review!
Fantastic people and attention to detail on my examination on both eye sight and hearing
Response from the owner:Please don't hesitate to reach out to us if there's anything more we can do!
Scrivens Newmarket is a fantastic service from start to finish. Thank you to Helen and the team for your support.
Response from the owner:We appreciate your positive review about your recent experience with us!
Amazing service..... highly recommend.
Response from the owner:We hope you have a great day!
Always a good, friendly and efficient service. I feel the clinical element is of a very high standard ( actual eye test) which gives great confidence. Thankyou
Response from the owner:Hi Roz Scott, we are very happy to have provided you with such a positive experience!
Helen is amazing. Very patient.
Response from the owner:Until the next time we meet, take care!
Excellent, professional and friendly service from Helen, Angela and Miles.
Response from the owner:Until the next time we meet, take care!
I had such an amazing experience at Scrivens, from the moment I walked in. The atmosphere was welcoming, and friendly. The staff are incredibly kind, patient, and helpful and they go above and beyond to make sure you feel comfortable and taken care of.
Everyone I spoke to was knowledgeable and truly cared about finding the right solution for me. They explained everything clearly, offered great advice, and never rushed the process. You can tell they love what they do and really value their customers.
I honestly couldn’t recommend this opticians enough, the people, the service, and the entire environment is just wonderful. If you’re looking for a place where you’ll be treated with real care and professionalism, this is the one!
Response from the owner:We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Great service
Response from the owner:Until the next time we meet, take care!
Brilliant store, very clean and tidy
Friendly staff would definitely recommend
To others
Response from the owner:Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
I had such a positive visit, the staff were incredibly friendly, helpful, and made the whole process smooth and stress-free. Everything was handled with care and professionalism. Highly recommend stopping by if you’re due for a check-up or need new specs!
Response from the owner:Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Fantastic service! The staff were friendly, professional, and really took the time to make sure everything was perfect. Highly recommend this opticians to anyone looking for quality care and attention
Response from the owner:Connor Wilson, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!
Lovely staff, great experience. Have used Scrivens since I was a child and never had any problems.
Staff today were lovely, would recommend to anyone.
Response from the owner:Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Such a wonderful experience from start to finish! Everyone was so kind and professional, and the whole process was smooth and stress-free. I couldn’t be happier — highly recommend!
Response from the owner:We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Scrivens Opticians & Hearing Care!
Exceptional Service .
Everyone was very friendly, polite and knowledgeable. Answered all our questions and explained everything… highly recommend.
Response from the owner:We’re pleased to hear we could provide you with a memorable experience during your visit. Thank you for the recommendation!
Excellent service by Helen the store manager and friendly team welcomed me.
The optometrist took time to discuss my concerns and answered my questions.
Response from the owner:Thank you so much for the positive review! We look forward to assisting you again in the future.
I had a new frame because the arm was broken and after 2 weeks of having them i picked them up off the bedside table and I have another broken arm on them. I paid £120 for a new frame that has broken in 2 weeks and I am away for the next month and can't do anything about it. I have never had any break before, I always keep them in the case and am careful so no reason for this to happen, very annoying and frustrating
Response from the owner:Thank you for your review. We’re sorry to read you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. Please contact us at [email protected] so we can better understand your concerns and address them.

STORE SERVICES

eye care iconOptical Services

  • NHS Eyecare Services
  • Private Eye Examinations
  • Contact Lenses
  • Over 60s Eyecare
  • Free Kids Eyecare

hearing care iconHearing Services

  • Free Hearing Health Check
  • Digital Hearing Aids
  • Hearing Screening
  • Hearing Aid Batteries
  • Mould Retubing
  • Hearing Aid Servicing
  • Ear Wax Removal

Scrivens Opticians & Hearing Centre Newmarket can be found on the high street in the centre of town. The nearest bus stop is outside the Horse Racing Museum and parking can be found at either the Grosvenor Yard car park or at the TKMaxx car park. Weekly market days are Tuesday and Saturday.

Scrivens Newmarket offers eye services such as NHS eyecare, private eye examinations contact lenses, over 60s eyecare, free kids eyecare and fast track cataract referral. The Scrivens Newmarket branch hearing services include; free hearing health check, digital hearing aids, hearing screening and hearing aid services. The branch also offers designer frames from popular international brands such as Ray-Ban, Mulberry, Guess and Polo Ralph Lauren.

Helen Yarsley

BRANCH MANAGER


GETTING TO THE BRANCH
parking infoParking

There is paid parking at the nearby Rookery car park.

train infoTrain

Newmarket train station is an 11 minute walk from this branch.

bus infoBus

The bus station is a 7 minute walk from branch.

Our designer ranges

Our hearing aid manufacturers

Book your next appointment in our Newmarket branch below. We look forward to seeing you.

Frequently Asked Questions

When should I have my eyes examined by an eye care professional?

I accidentally broke my glasses. What should I do?

Are appointments required, or can I walk in for an eye test at Newmarket?

Can I have earwax removed at Scrivens Newmarket?

Nearby branches

Find another branch
Map pin Mildenhall

25 Market Place
Mildenhall
Suffolk
IP28 7EF

Services:
eyecare icon Eye Care
hearingcare icon Hearing Care

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Services:

eyecare icon Eye Care
hearingcare icon Hearing Care
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Scrivens Opticians & Hearing Centre Newmarket can be found on the high street in the centre of town. The nearest bus stop is outside the Horse Racing Museum and parking can be found at either the Grosvenor Yard car park or at the TKMaxx car park. Weekly market days are Tuesday and Saturday.

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Scrivens Newmarket offers eye services such as NHS eyecare, private eye examinations contact lenses, over 60s eyecare, free kids eyecare and fastrack cataract referral. The Scrivens Newmarket branch hearing services include; free hearing health check, digital hearing aids, hearing screening and hearing aid services. The branch also offers designer frames from popular international brands such as Rayban, Mulberry, Guess and Ralph Lauren Polo.

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Gant designer frame range is now available to Click & Collect at Scrivens Opticians!\r\n\r\nIn 1914 the history of GANT began when Bernard Gantmacher moved from the Ukraine to New York and started work in the garment district, sewing shirt collars. He soon met his wife, and the couple moved to New Haven in Connecticut. Bernard eventually started making shirts for other labels, and became highly skilled at this. He then went on to label his shirts with a diamond \u2018G\u2019 and suddenly everyone wanted the \u2018G-shirt\u2019.\r\n\r\nIt wasn\u2019t until 1949 in which the label \u2018GANT\u2019 was established, when Bernard\u2019s two sons returned home from active duty in World War 2 and joined the family business. The sons went on to launch their own label, GANT of New Haven. The GANT shirt was very successful and went down in fashion history as the first American clothing company to introduce the button-down collar, a style originally from England.\r\n\r\nGANT started with a shirt and is now a global lifestyle brand with 600 stores in over 60 countries, featuring a full clothing range for men, women and children, fragrances, accessories, footwear, home wear and eyewear.\r\n\r\nThe GANT frame collection is available at Scrivens Opticians, and includes classic and modern pieces with the innovative, unique style of the GANT brand. The glasses feature elegance, style, and functionality on classic styles with a modern twist. Similar to the clothing, the glasses are created with unique materials, and offer comfort and a great fit.","parent":0,"count":111,"filter":"raw"},{"term_id":77,"name":"Guess","slug":"guess","term_group":0,"term_taxonomy_id":77,"taxonomy":"brand","description":"The Guess designer frame range is now available to Click & Collect at Scrivens Opticians!\r\n\r\nGuess was launched in 1981 by the French-born Marciano brothers, who left France to pursue the American dream in California. They wanted to create an American brand that was inspired by European style and culture. The Marciano brothers created the first real pair of \u2018designer jeans\u2019, selling them to Bloomingdales department store. The jeans flew off the shelves within hours.\r\n\r\nThe Guess brand suddenly became a symbol of a young, carefree, sexy, adventurous lifestyle, and was sought after by many. Guess often featured super models such as Claudia Schiffer and Eva Herzigova in their campaigns to highlight the glamour and the iconic feel of the brand.\r\n\r\nWith the success of the denim lines, Guess went on to launch a handbag range, jewellery, accessories, eye wear and clothing lines. Guess is a worldwide lifestyle brand, with 1,210 stores in over 80 countries and products featured in 19 outlets.\r\n\r\nGuess glasses stay true to its brand with youthful, sexy and glamorous styles. The Guess designer frames collection is unique, fashionable, and innovative in its design. The range caters for young men and women with a fun, individual, chic style.","parent":0,"count":170,"filter":"raw"},{"term_id":393,"name":"Joules","slug":"joules","term_group":0,"term_taxonomy_id":393,"taxonomy":"brand","description":"The Joules designer frame range is now available to Click & Collect at Scrivens Opticians!\r\n\r\nRenowned for its assortment of colourful, printed wellington boots and country clothing, the Joules frame range unites fashionable prints and bold colours with the iconic British name to bring us a stylish collection of frames that will suit every individuals needs. \r\n\r\nThe Joules brand was originally established by Tom Joules in 1989. Inspired by bright and colourful country themes, Tom saw a gap in the market for bright country clothing as an alternative to traditional styles; he produced 100 pairs of pink wellington boots that sold out immediately and the Joules name was born. \r\n\r\nIn 2014, the countryside got brighter when the Joules brand launched a collection of frames with the same instantly recognisable floral patterns as seen in the clothing ranges. The founder of the company, Tom Joules said: \u201cWe\u2019re extremely proud of the first Joules eyewear collection.\u201d The women only collection has been specially hand crafted with petite sizing to ensure that the frames are an ideal fit for all face shapes.","parent":0,"count":166,"filter":"raw"},{"term_id":475,"name":"Missoni","slug":"missoni","term_group":0,"term_taxonomy_id":475,"taxonomy":"brand","description":"The core of Missoni's brand identity is reflected in its sunglasses, which showcases premium materials to present a contemporary take on classic textures. Through intricate designs, unexpected colours and exceptional craftsmanship, these sunglasses embody the brand's refined femininity.","parent":0,"count":24,"filter":"raw"},{"term_id":430,"name":"Mulberry","slug":"mulberry","term_group":0,"term_taxonomy_id":430,"taxonomy":"brand","description":"Mulberry designer frames are now available to Click & Collect at Scrivens Opticians!\r\nMulberry was founded in Somerset England in 1971, by Roger Saul. In 1979, the first Mulberry Womenswear collection was launched and, 10 years later, the brand opened its first international store on Place De Victoires in Paris. The brand has a strong heritage in leather goods and has its own magazine called \u2018Mulberry Life\u2019, which was launched in 1990. \r\n\r\nOriginally family-run, Mulberry offers a unique point of view on heritage and celebrates British identity. Their line includes clothes, jewellery, perfume, accessories and eyewear. \r\n","parent":0,"count":96,"filter":"raw"},{"term_id":79,"name":"Oakley","slug":"oakley","term_group":0,"term_taxonomy_id":79,"taxonomy":"brand","description":"Oakley designer frames are now available to Click & Collect at Scrivens Opticians!\r\n\r\nIn 1975 Jim Jannard started Oakley with $300 and the simple idea of making products that work better and look better than anything else out there.\r\n\r\nOakley blends science and art to redefine product categories by rejecting the constraints of conventional ideas. The company is recognised as one of the most coveted brands in performance technology and fashion. Its icon is embraced by the global culture of sport competitors who define their own lifestyle \u2013 the world-class athletes who exceed the limits of possibility.\r\n\r\nOakley invents each new product with a design philosophy called sculptural physics: the discipline of solving problems with science and wrapping those solutions in art. By using the latest tools of technology, Oakley engineers and artisans continue to expand the company\u2019s array of product categories.","parent":0,"count":107,"filter":"raw"},{"term_id":349,"name":"Polo Ralph Lauren","slug":"polo-ralph-lauren","term_group":0,"term_taxonomy_id":349,"taxonomy":"brand","description":"Polo Ralph Lauren was launched in 1967 by Ralph Lauren, originally selling men\u2019s ties. Since then, the brand has expanded to include high-end casual men\u2019s and women\u2019s clothing lines, fragrances, accessories and home furnishings. His classic, preppy designs were a hit and a necessity to every fashion conscious wardrobe. \r\n\r\nPolo Ralph Lauren doesn\u2019t just sell its products; it sells a lifestyle image of sophistication, class and taste, which consumers have been buying into for years. \r\n\r\nThe sleek and comfortable designs of Ralph Lauren eyewear are simple and refined, making them suitable for both casual every day wear and occasion wear. \r\n","parent":0,"count":154,"filter":"raw"},{"term_id":88,"name":"Ray Ban","slug":"rayban","term_group":0,"term_taxonomy_id":88,"taxonomy":"brand","description":"If you\u2019re looking for a new pair of designer frames or glasses, Ray-Ban is now available to Click & Collect at Scrivens Opticians! \r\n\r\nFounded in 1937 by Bausch & Lomb, the first Ray-Ban sunglasses were created to protect the eyes of American pilots who were suffering from headaches and nausea because of intense amounts of glare. Since then, Ray-Ban has been instrumental in pushing boundaries in music and the arts, forging the rise of celebrity culture, and creating the power of musical and movie stars to influence fashion. Ray-Ban has proven indispensable for cultural icons who don\u2019t want to be seen but definitely want to be noticed. \r\n\r\nAs far as designer glasses go, Ray-Ban offers a wide range of styles and designs that can transform your overall image in an instant. Whether you\u2019re looking for a round tortoiseshell frame, a classic wayfarer shape or perhaps a thin subtle look, Ray-Ban should be your go-to choice. At Scrivens, we\u2019re pleased to offer a selection of designer frames for men and women which are guaranteed to make you look and feel great. \r\n\r\nWhile trends seem to change, Ray-Ban frames constantly remain a focal part of fashion. So, when it comes to designer glasses frames, Ray-Bans are the product of meticulous, original styling and reflect the unique Ray-Ban lifestyle.","parent":0,"count":292,"filter":"raw"},{"term_id":66,"name":"Ted Baker","slug":"tedbaker","term_group":0,"term_taxonomy_id":66,"taxonomy":"brand","description":"The Ted Baker designer frame range is now available to Click & Collect at Scrivens.\r\n\r\nTed Baker is a British lifestyle fashion label that opened its first store in Glasgow in 1987, selling contemporary men\u2019s shirts. \r\n\r\nFrom the beginning, the Ted Baker brand focused on high quality products, quirky style and attention to detail. In earlier Ted Baker stores, they provided a laundry service for every shirt purchased and this unique service increased the brand\u2019s popularity and fuelled the title, \u2018No Ordinary Designer Label\u2019. With the success of Ted Baker men\u2019s range, it went on to launch a women\u2019s clothing range in 1995. \r\n\r\nAs the brand continued to grow, Ted Baker opened stores worldwide and became a global success. The fashion label rose to prominence through word of mouth, and with the help of out of the ordinary quirky campaigns. Today, Ted Baker offers a range of products such as a full clothing line including children\u2019s wear, fragrances, accessories and cosmetics. Ted Baker have also released a designer frames collection, which is available at Scrivens. \r\n\r\nTed Baker frames feature the signature quirky style which stays true to the brand. These designer glasses are both stylish and original, offering a wide variety of styles that will compliment any look. Come and see our new Ted Baker glasses in a Scrivens Opticians store now.\r\n\r\nBook an appointment at your local branch online, or simply visit us in-store.\r\n","parent":0,"count":200,"filter":"raw"}],"hearing-aid-brands":[{"term_id":411,"name":"Oticon","slug":"oticon","term_group":0,"term_taxonomy_id":411,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":9,"filter":"raw"},{"term_id":435,"name":"Phonak","slug":"phonak","term_group":0,"term_taxonomy_id":435,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":6,"filter":"raw"},{"term_id":471,"name":"ReSound GN","slug":"resound-gn","term_group":0,"term_taxonomy_id":471,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":8,"filter":"raw"},{"term_id":410,"name":"Starkey","slug":"starkey","term_group":0,"term_taxonomy_id":410,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":14,"filter":"raw"}],"large_tiles":"","small_tiles":"","search_radius":999,"branch_radius":"","ID":17456,"icon":"https://scrivens.com/wp-content/themes/scrivens/ajax/branch_map_icon.php?number=","lat":"52.2442586","lng":"0.4060519","name":"Newmarket","brand":"Scrivens Opticians & Hearing Care","distance":"0.0","services":["optical","hearing"],"is_optical":true,"is_hearing":true,"optical_click_collect":true,"address":"78 High St
\r\nNewmarket
\r\nSuffolk","address_line_1":"78 High St","address_line_2":"","address_county":"Suffolk","address_town":"Newmarket","postcode":"CB8 8JX","address_new":"78 High St, Newmarket, Suffolk, CB8 8JX","phone_number":"01638 661 620","url":"https://scrivens.com/branch/newmarket-2/?l=&selected_branch_postcode=CB8 8JX","today_hours":"9.00am- 5.00pm","optical_branch_no":"131","hearing_branch_no":"P00131","part_of_scrivens_group":false,"colour":"blue","accessibility_stepfree":true,"referral_basis":{"referral_type":"none","self_referral_text":"Our {{address_town}} branch offers NHS adult hearing service to patients over XXX years old on a self- referral basis. This means you can book directly in with us for a full hearing assessment and we will supply NHS digital hearing aids, free of charge, if you have a hearing loss \u2013 without needing to visit your GP first. To check whether you are eligible, please click here.","gp_referral_text":"Our {{address_town}} branch offers NHS adult hearing service to patients over XXX years old based on a referral from your GP. Once referred by your GP we can provide a full hearing assessment and we will supply NHS digital hearing aids, free of charge, if you have a hearing loss. To check whether you are eligible, please click here"},"opening_times":{"monday":"9.00am- 5.00pm","tuesday":"9.00am- 5.00pm","wednesday":"9.00am- 5.00pm","thursday":"9.00am- 5.00pm","friday":"9.00am- 5.00pm","saturday":"9.00am- 5.00pm","sunday":"Closed"},"optical_service_oct_scan":false}}