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Welcome to Scrivens Opticians & Hearing Care in Shirley

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1 Union Road, Shirley
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STORE DETAILS

phone icon 0121 744 6036
address icon
1 Union Road
Shirley
Birmingham
B90 3BT
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1 Union Road, Shirley, Birmingham, B90 3BT
accessibility step free icon Step free access available

OPENING HOURS

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Monday 9.00am - 5.00pm
Tuesday 9.00am - 5.00pm
Wednesday 9.00am - 5.00pm
Thursday 9.00am - 5.00pm
Friday 9.00am - 5.00pm
Saturday 9.00am - 5.00pm
Sunday Closed
Excellent
Scrivens Opticians & Hearing Care4.8
Based on 79 reviews
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Milly Cotterill
I had an eye test this morning at scrivens union road branch and my experience was lovely from start to finish. Amy was brilliant and talked me through every step of the test. The sales advisors Lisa and Ryan were so kind and helpful, i couldn’t have asked for a better experience. Thank you all!
Response from the owner:Milly Cotterill, thank you for sharing your positive experience!
David Williams
The service provided by Vinny is second to none. I can’t recommend them more highly. Would highly recommend.
Response from the owner:Thank you for the kind words! We’re so happy your visit went so smoothly
Nevil Kalra
I recently had an eye test at Scrivens Opticians and was very pleased with the service. The staff were friendly, professional, and made me feel comfortable throughout the appointment. The optometrist was thorough and explained everything clearly. Overall, a great experience and I would happily recommend Scrivens to others.
Response from the owner:Thank you for the kind words! We’re so happy your visit at Scrivens Opticians & Hearing Care went so smoothly
Michael Tucker
I had a problem with my left eye. After a bout flu my eye was bloodshot and continuously weeping. The optometrist Amy offered a prompt same day appointment and analysed the problem with no long lasting eye damage and provided a solution as well.
Response from the owner:Thank you again for leaving us this response!
Gerry Gough
Excellent service from very kind, attentive and knowledgeable staff.
Response from the owner:Gerry Gough, we strive for 100% satisfaction, and it is great to see you had such a positive experience. See you next time!
Ebe
Mr Mark Bentley was on duty and I had the privilege of being seen by him. Mark, took the time to explain everything to me, he also took great care not to overwhelm me with the equipment's noise. He stopped a few times and asked me if everything was alright, before continuing. He was calm, thorough and clear; extremely careful and reassured me, at all times, during the procedure.
Scrivens Opticians & Hearing Aid at Union Street, in Shirley are fantastic, not only on delivering an amazing service but also value for money! *****Thank you*****
Ebe-
Response from the owner:Thank you for the kind words! We’re so happy your visit at Scrivens Opticians & Hearing Care went so smoothly
Sally Cook
very good and positice
Response from the owner:Thank you for your wonderful review!
Pam James
Went for check up today. Discovered I have cataract problem with left eye and need operation. Everything was arranged whilst I was at .Scrivens so just need to wait now for appointment from hospital. GREAT!! Staff really friendly. Very professional. PJJ.
Response from the owner:Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
John McAnenny
Thank you scrivens ( union Road ) excellent service by a friendly, highley motivated, professional team. Managed to get a same-day appointment ! No hesitation in recommending this practise .
Response from the owner:We truly appreciate your support and positive feedback, thank you for taking the time to share it.
Sharon Griffin
Always great service here. Can’t fault this branch of Scrivens at all. Staff always friendly, especially Ryan
Response from the owner:Thank you for the kind words! We’re so happy your visit at Scrivens Opticians & Hearing Care went so smoothly
Chris Carney
Excellent service provided by all at Scrivens Union Rd Shirley yesterday. I returned today (Saturday) to select new frames. Jeanette dealt with me with patience, humour and professionalism, and I’m looking forward to receiving my new glasses. Thank you.
Response from the owner:Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Scrivens Opticians & Hearing Care
Afifa Tufail
Great service. Very thorough eye checks and lovely advice on frames. Very personal service and never feels rushed.
Response from the owner:Thank you for trusting us with your eyecare and taking the time to share your experience!
Elissa
Love the team here, always so helpful and knowledgable. I’ve tried other opticians but will always come back here.
Response from the owner:Elissa, we really appreciate your feedback!
K T
Very professional and friendly service; helped my parent with a thorough eye examination.
Response from the owner:Thank you again for leaving us this response!
Mick Swain
Very attentive staff.
Catered for our needs.
Will remain with Scrivens.
Response from the owner:Mick Swain, we are glad we could help!
David Dunkley
Very happy with the service the staff were very helpful and polite would recommend them to everyone lovely staff at the shop thank u so much for the care I received
Response from the owner:David Dunkley, it's experiences like yours that really keep us motivated!
Nikki Sanderson
Friendly and informative staff.
I had a few issues and felt very reassured following my eye test.Looking forward to picking up my new glasses.
Response from the owner:Please don't hesitate to reach out to us if there's anything more we can do!
rob hipkiss
Great service and very helpful throughout my eye test and choosing of my frames !
Response from the owner:We hope to see you soon!
noreen akhtar
Great service
Response from the owner:We hope to see you soon!
Michael Porter
Really helpful speaking to Mark today. Very professional diagnosed my problem immediately & referred me to the GP to get antibiotics. Excellent service would definitely recommend!
Response from the owner:Michael Porter, we're glad you had such a wonderful experience with us!
Karine
This is such a professional and caring team. The optician was quick to diagnose a serious eye problem and referred me to hospital immediately last year-no doubt preventing sight damage.
More recently they’ve dealt with my family’s eye tests. The service was efficient and costs reasonable. Vouchers are sometimes available and our frames were on offer.
The audiologist was really kind and supportive with Mom-again providing a thoroughly professional service.
The staff at the branch (and a lady from Shirley who we have seen when covering) have all been very welcoming and helpful. They are polite, friendly and knowledgeable.
I always notice service levels and think it’s so important to recognise excellence. This team and the products and services provided are outstanding. I feel we are so lucky to have these optical and audiology experts available locally. Highly recommended.
Response from the owner:Thank you so much for your review! We really do appreciate you taking the time to share your experience at our branch in Scrivens Opticians & Hearing Care. Let us know if there’s anything else we can do for you.
Sue Adams
Excellent service as always…Friendly and helpful staff… Nothing too much trouble… Would highly recommend
Response from the owner:Sue Adams, it's experiences like yours that really keep us motivated!
Josie Mcglynn
Excellent friendly service received from all members of staff. Good advice and clear explanation of the health of my eyes. I would highly recommend this optician.
Response from the owner:Josie Mcglynn, thanks for your praise and kind comments about our team.
Anwar Hasan
Examined very thoroughly by Amey who didn’t rush and covered everything. Exceedingly pleased with the level of service and care I received from Amey and Jannette . A. Hasan
Response from the owner:We look forward to your next visit! Take care!
Helen Parkes
Very efficient staff, friendly, welcoming and first class service. Excellent team, would highly recommend.
Response from the owner:Helen Parkes, thank you for sharing your positive experience!

STORE SERVICES

eye care iconOptical Services

  • NHS Eyecare Services
  • Private Eye Examinations
  • Contact Lenses
  • Over 60s Eyecare
  • Free Kids Eyecare
  • CUES (Urgent Eyecare Services)

hearing care iconHearing Services

  • Free NHS Hearing Aids for Over 19s
  • Free Hearing Health Check
  • Digital Hearing Aids
  • Hearing Screening
  • Hearing Aid Batteries
  • Mould Retubing
  • Hearing Aid Servicing
  • Ear Wax Removal
Shirley Union Road Scrivens shop front 1 Shirley Union Road Scrivens internal 1 Shirley Union Road Scrivens internal 2 Shirley Union Road Scrivens internal 3

The Shirley Union Road Scrivens branch is located in-between the Xact Homes Estate Agents and William Hill on the corner of Union Road, just across the road from Shirley Driving Test Centre. If you have never visited us before and are looking for an optician in Shirley, our store is conveniently located for your easy access. There is convenient free parking for up to one hour in front of the branch. Free parking is also available outside BP Garage and driving test centre. Alternatively, there is a number of bus services that are available on Union Road including (but not limited to) the: 5, 6 and 76. For rail users, the nearest train station is Shirley station, which is a 23 minute walk from the branch.

Our Scrivens Shirley Union Road branch has plenty on offer when it comes to eyecare and hearing services. Whether you need a new pair of prescription glasses, top-of-the-range hearing aids, contact lenses or an eye test, our highly skilled team are on hand to help. We are also pleased to offer NHS optical & hearing services at the Shirley Union Road store. If you are feeling a strain on your eyes from prolonged computer use, getting regular headaches or noticing blurred vision it might be time for an eye test. It can be assured that the Scrivens team will be able to provide a stress-free, insightful experience and offer professional advice on the eye or hearing care you require.

You will also be able to find a number of designer frames at Shirley Union Road Scrivens. Brands such as Calvin Klein, Ray-Ban and many more are available to purchase alongside Scrivens’ own-brand. We will be able to offer expert advice on your prescription needs and help you decided which glasses would be best suited to your face shape for maximum comfort and style.

Get in touch with us today or call in to our Shirley Union Road Scrivens store to speak to a member of the team.

GETTING TO THE BRANCH
parking infoParking

Free parking available for up to one hour in front of the branch. Free parking is also available outside BP garage.

train infoTrain

Shirley station is a 25 minute walk from the branch.

bus infoBus

There is a number of bus services that are available on Union Road including (but not limited to) the: 5, 6 and 76.

Our designer ranges

Our hearing aid manufacturers

Book your next appointment in our Shirley branch below. We look forward to seeing you.

Book eye test Book hearing test
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NHS Adult Hearing Services

Our Shirley branch offers NHS adult hearing service to patients over 19 years old based on a referral from your GP. Once referred by your GP we can provide a full hearing assessment and we will supply NHS digital hearing aids, free of charge, if you have a hearing loss. To check whether you are eligible, please click here.

 

Community Urgent Eyecare Service

Our Shirley Union Road branch is accredited to provide urgent assessment and treatment for the sudden onset of eye problems as part of the NHS Community Urgent Eye Care Service (CUES). If you are experiencing any of the following: Red or painful eye or eyelids, recently occurring flashes and/or floaters, recent and sudden loss of vision, please contact the branch as soon as possible on the above telephone number.

Our offers

Half Price Second Pair Second Pair of Glasses or Contact Lenses Half Price Free contact lens demo Free Contact Lens Trial Free Hearing Test at Scrivens 15% off for Students 15% off for all students NHS eligibility

Frequently Asked Questions

How often should I book to have my eyes tested?

I accidentally damaged my reading glasses. Can Scrivens repair them?

Are appointments required, or can I walk in for an eye test at Shirley Union Road?

Can I have my ears professionally cleaned at Scrivens Shirley Union Road?

What is CUES?

Can I visit Shirley Union Road for urgent eye care?

Nearby branches

Find another branch
Map pin Shirley

205 Stratford Road
Shirley
West Midlands
B90 3AH
205 Stratford Road
Shirley
West Midlands

Services:
eyecare icon Eye Care
hearingcare icon Hearing Care
Checking..
View branch details

Services:

eyecare icon Eye Care
hearingcare icon Hearing Care
Map pin Yardley Wood

401 Highfield Road
Yardley Wood
Birmingham
B14 4DU
401 Highfield Road
Yardley Wood
Birmingham

Services:
hearingcare icon Hearing Care
 
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Services:

hearingcare icon Hearing Care
Find another branch
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1 Union Road
\nShirley
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Klein","slug":"calvinklein","term_group":0,"term_taxonomy_id":91,"taxonomy":"brand","description":"Calvin Klein designer frames are now available to Click & Collect at Scrivens Opticians!\r\n\r\nInspired by the fresh and unpretentious style of New York's urban youth, Calvin Klein set out to launch his own clothing company in 1968. Word spread quickly about Klein and in the early 1970s he introduced his trademark jeans which quickly gained popularity with their tight-fitting style and provocative advertising campaigns.\r\n\r\nIn the late 1980s Calvin Klein entered the fragrance market and the label has expanded over time to include swimwear, accessories and eyewear. Calvin Klein also manufactures under the brand name CK. ","parent":0,"count":147,"filter":"raw"},{"term_id":90,"name":"Carolina Herrera","slug":"carolina-herrera","term_group":0,"term_taxonomy_id":90,"taxonomy":"brand","description":"Carolina Herrera designer frames are now available to Click & Collect at Scrivens Opticians!\r\n\r\nCarolina Herrera\u2019s women\u2019s optical collection reflects the effortless elegance inherent of the brand. Featuring new shapes inspired by the lifestyle of the CH woman, this season offers sophistication with clean lines while maintaining a playful, fresh spirit.\r\n\r\nWith attention to detail, each style is enhanced with metal and enamel features in various colors as well as multi-layer acetate and CH monograms on the temples. Classic shapes are reinterpreted to evoke a sense of modernity while adhering to the brand\u2019s aesthetic. A refined color palette with touches of signature CH red in addition to a new two-tone effect add newness to this season\u2019s collection.","parent":0,"count":141,"filter":"raw"},{"term_id":477,"name":"Furla","slug":"furla","term_group":0,"term_taxonomy_id":477,"taxonomy":"brand","description":"Furla embodies the essence of all things Italian in a contemporary vein: with its unmistakable blend of creativity, elegance and optimism, it breathes life into modern yet multi-faceted collections that combine the most up-to-date trends with crafting excellence.\r\n\r\nFurla accessories stand out for their all-Italian approach to life. They are designed with the simple goal of bringing a smile to the face of the customer wearing them.\r\n\r\nInnovation and tradition merge to express the style of Furla. An artisanal tradition that began in 1927, which Furla continues to enhance collection after collection. The quality of manual labour is invaluable; craftsmanship preserves the preciousness of tradition.","parent":0,"count":117,"filter":"raw"},{"term_id":432,"name":"Kate Spade","slug":"kate-spade","term_group":0,"term_taxonomy_id":432,"taxonomy":"brand","description":"Kate Spade designer frame range is now available to Click & Collect at Scrivens Opticians!\r\nKate Brosnahan Spade founded the Kate Spade brand in 1993. The brand opened its first shop in 1996 in New York City, where it is still based today. This brand operates with a \u201cdream big, anything is possible\u201d mentality, and aims to inspire women around the world to be the heroines of their own stories, every day. \r\n\r\nAt the start of the brand\u2019s venture, Spade\u2019s aim was to create \u201cthe perfect handbag\u201d. In 2007, the brand\u2019s product range expanded with the launch of new product categories. Kate Spade now produces clothing, accessories, jewellery, handbags, bridal, frames and more. ","parent":0,"count":135,"filter":"raw"},{"term_id":62,"name":"Lacoste","slug":"lacoste","term_group":0,"term_taxonomy_id":62,"taxonomy":"brand","description":"The Lacoste designer frame range is now available to Click & Collect at Scrivens Opticians!\r\n\r\nRene Lacoste was a French tennis player and businessman nicknamed \u201cThe Crocodile\u201d. A professional ahead of his time, with a series of Grand Slam titles to his name, Lacoste\u2019s tennis was defined by a sense of 1920s style and elegance. Playing and winning were not enough; he wanted to do it in style.\r\n\r\nIt is this style that Rene translated into the popular Lacoste brand. Known world wide as the creator of the Lacoste tennis shirt, he founded La Chemise Lacoste with Andre Gillier in 1933. They began to produce the revolutionary tennis shirt Lacoste had designed and worn on the tennis courts with the crocodile logo embroidered on the chest.\r\n\r\nAs the brand developed, Lacoste produced shirts for golf and sailing. In 1951, the company began to expand as it branched from \u201ctennis white\u201d and introduced coloured shirts. In 1952, the shirts were exported to the United States and advertised as \u201cthe status symbol of the competent sportsman\u201d.\r\n\r\nThe company also began to introduce other products into their line including shorts, perfume, shoes and watches. The Lacoste frame collection has since been added to the range, with frames inspired by the original mesh weave found on the famous Lacoste polo shirts.","parent":0,"count":106,"filter":"raw"},{"term_id":430,"name":"Mulberry","slug":"mulberry","term_group":0,"term_taxonomy_id":430,"taxonomy":"brand","description":"Mulberry designer frames are now available to Click & Collect at Scrivens Opticians!\r\nMulberry was founded in Somerset England in 1971, by Roger Saul. In 1979, the first Mulberry Womenswear collection was launched and, 10 years later, the brand opened its first international store on Place De Victoires in Paris. The brand has a strong heritage in leather goods and has its own magazine called \u2018Mulberry Life\u2019, which was launched in 1990. \r\n\r\nOriginally family-run, Mulberry offers a unique point of view on heritage and celebrates British identity. Their line includes clothes, jewellery, perfume, accessories and eyewear. \r\n","parent":0,"count":128,"filter":"raw"},{"term_id":79,"name":"Oakley","slug":"oakley","term_group":0,"term_taxonomy_id":79,"taxonomy":"brand","description":"Oakley designer frames are now available to Click & Collect at Scrivens Opticians!\r\n\r\nIn 1975 Jim Jannard started Oakley with $300 and the simple idea of making products that work better and look better than anything else out there.\r\n\r\nOakley blends science and art to redefine product categories by rejecting the constraints of conventional ideas. The company is recognised as one of the most coveted brands in performance technology and fashion. Its icon is embraced by the global culture of sport competitors who define their own lifestyle \u2013 the world-class athletes who exceed the limits of possibility.\r\n\r\nOakley invents each new product with a design philosophy called sculptural physics: the discipline of solving problems with science and wrapping those solutions in art. By using the latest tools of technology, Oakley engineers and artisans continue to expand the company\u2019s array of product categories.","parent":0,"count":148,"filter":"raw"},{"term_id":349,"name":"Polo Ralph Lauren","slug":"polo-ralph-lauren","term_group":0,"term_taxonomy_id":349,"taxonomy":"brand","description":"Polo Ralph Lauren was launched in 1967 by Ralph Lauren, originally selling men\u2019s ties. Since then, the brand has expanded to include high-end casual men\u2019s and women\u2019s clothing lines, fragrances, accessories and home furnishings. His classic, preppy designs were a hit and a necessity to every fashion conscious wardrobe. \r\n\r\nPolo Ralph Lauren doesn\u2019t just sell its products; it sells a lifestyle image of sophistication, class and taste, which consumers have been buying into for years. \r\n\r\nThe sleek and comfortable designs of Ralph Lauren eyewear are simple and refined, making them suitable for both casual every day wear and occasion wear. \r\n","parent":0,"count":153,"filter":"raw"},{"term_id":88,"name":"Ray Ban","slug":"rayban","term_group":0,"term_taxonomy_id":88,"taxonomy":"brand","description":"If you\u2019re looking for a new pair of designer frames or glasses, Ray-Ban is now available to Click & Collect at Scrivens Opticians! \r\n\r\nFounded in 1937 by Bausch & Lomb, the first Ray-Ban sunglasses were created to protect the eyes of American pilots who were suffering from headaches and nausea because of intense amounts of glare. Since then, Ray-Ban has been instrumental in pushing boundaries in music and the arts, forging the rise of celebrity culture, and creating the power of musical and movie stars to influence fashion. Ray-Ban has proven indispensable for cultural icons who don\u2019t want to be seen but definitely want to be noticed. \r\n\r\nAs far as designer glasses go, Ray-Ban offers a wide range of styles and designs that can transform your overall image in an instant. Whether you\u2019re looking for a round tortoiseshell frame, a classic wayfarer shape or perhaps a thin subtle look, Ray-Ban should be your go-to choice. At Scrivens, we\u2019re pleased to offer a selection of designer frames for men and women which are guaranteed to make you look and feel great. \r\n\r\nWhile trends seem to change, Ray-Ban frames constantly remain a focal part of fashion. So, when it comes to designer glasses frames, Ray-Bans are the product of meticulous, original styling and reflect the unique Ray-Ban lifestyle.","parent":0,"count":280,"filter":"raw"}],"hearing-aid-brands":[{"term_id":411,"name":"Oticon","slug":"oticon","term_group":0,"term_taxonomy_id":411,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":9,"filter":"raw"},{"term_id":435,"name":"Phonak","slug":"phonak","term_group":0,"term_taxonomy_id":435,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":6,"filter":"raw"},{"term_id":471,"name":"ReSound GN","slug":"resound-gn","term_group":0,"term_taxonomy_id":471,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":8,"filter":"raw"},{"term_id":410,"name":"Starkey","slug":"starkey","term_group":0,"term_taxonomy_id":410,"taxonomy":"hearingaid_brand","description":"","parent":0,"count":14,"filter":"raw"}],"large_tiles":"","small_tiles":"","search_radius":"5","branch_radius":"5","ID":17519,"icon":"https://scrivens.com/wp-content/themes/scrivens/ajax/branch_map_icon.php?number=","lat":"52.405594","lng":"-1.8227884","name":"Shirley","brand":"Scrivens Opticians & Hearing Care in Shirley","distance":"0.0","services":["optical","hearing"],"is_optical":true,"is_hearing":true,"optical_click_collect":true,"address":"1 Union Road
\r\nShirley
\r\nBirmingham","address_line_1":"1 Union Road","address_line_2":"","address_county":"Birmingham","address_town":"Shirley","postcode":"B90 3BT","address_new":"1 Union Road, Shirley, Birmingham, B90 3BT","phone_number":"0121 744 6036","url":"https://scrivens.com/branch/shirley-8/?l=&selected_branch_postcode=B90 3BT","today_hours":"Closed","optical_branch_no":"197","hearing_branch_no":"P00197","part_of_scrivens_group":false,"colour":"blue","accessibility_stepfree":true,"referral_basis":{"referral_type":"gp","self_referral_text":"Our {{address_town}} branch offers NHS adult hearing service to patients over XXX years old on a self- referral basis. This means you can book directly in with us for a full hearing assessment and we will supply NHS digital hearing aids, free of charge, if you have a hearing loss \u2013 without needing to visit your GP first. To check whether you are eligible, please click here.","gp_referral_text":"Our {{address_town}} branch offers NHS adult hearing service to patients over 19 years old based on a referral from your GP. Once referred by your GP we can provide a full hearing assessment and we will supply NHS digital hearing aids, free of charge, if you have a hearing loss. To check whether you are eligible, please click here.\r\n

 

\r\n

Community Urgent Eyecare Service

\r\nOur Shirley Union Road branch is accredited to provide urgent assessment and treatment for the sudden onset of eye problems as part of the NHS Community Urgent Eye Care Service (CUES). If you are experiencing any of the following: Red or painful eye or eyelids, recently occurring flashes and/or floaters, recent and sudden loss of vision, please contact the branch as soon as possible on the above telephone number."},"opening_times":{"monday":"9.00am - 5.00pm","tuesday":"9.00am - 5.00pm","wednesday":"9.00am - 5.00pm","thursday":"9.00am - 5.00pm","friday":"9.00am - 5.00pm","saturday":"9.00am - 5.00pm","sunday":"Closed"},"optical_service_oct_scan":false}}