Creating your custom earplugs

Phonak’s range of earplugs are all custom-fit, so an individual impression of the inside of both your ears will be taken to ensure that the earplugs fit perfectly in your ears, making them comfortable and secure.

To order your earplugs, simply choose the product that is right for you and the most convenient location for the impressions to be taken. Once you have entered your details, our dedicated team will get in touch with you to arrange the best time for your appointment.

The impressions will be taken by our trained staff at one of our many branches nationwide. At this appointment, which takes approximately 40 minutes, our staff will check the general health of your ears and carry out a short hearing check. The impressions will then be made. This involves a soft putty-like material being gently squeezed into your ear and left to harden for several minutes. This is a completely painless procedure and when solid, the impressions are extracted easily as a layer of gel is applied to your ear beforehand.

The impressions will then be sent off to be made into your unique customised pair of earplugs and returned to the branch. You can then pick up your new earplugs, and our staff will teach you how to insert and remove them, as well as giving you tips on how best to care for them to extend their lifespan.

You will then be ready to enjoy the protection your new earplugs provide.