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NHS Hearing Care – What is self-referral?

Post on 16th February 2024

Self-referral is a direct route to NHS adult hearing services in the local community. In many areas, you no longer need to be make an appointment with your GP to be referred for a hearing assessment on your local high street. Instead, you can book in direct with providers, such as Scrivens Hearing Care, for a full hearing assessment, and, if you have a hearing loss and meet the local eligibility requirements, we can dispense NHS hearing aids as part of the same appointment.


Many people over the age of 50 experience some degree of diminished hearing as they get older and this loss of hearing can cause difficulties for example, listening to the television or socialising. In the majority of cases, the hearing loss can easily be improved by wearing hearing aids.


The following ICB areas are now self-referral, which means that you can visit our branches in these areas for NHS Adult Hearing Care services without needing to visit your GP first.


  • Bolton
  • Buckinghamshire
  • Bristol
  • East Cheshire
  • South Cheshire
  • Coventry and Rugby
  • Derbyshire
  • North Hampshire
  • North East Somerset
  • West Hampshire
  • Lancashire
  • Lincolnshire
  • Norfolk
  • Oxfordshire
  • South Gloucestershire
  • South Tyneside
  • Staffordshire
  • Sunderland
  • Tees Valley


Please note that dependent on the ICB, there will be additional criteria around eligibility, such as age, which will apply.


To find out if you are eligible please use our eligibility checker or visit your local branch to speak to one of our team.