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Loyal customer launches new look Bishop Auckland opticians

Post on 7th December 2023

Our Bishop Auckland branch on Cockton Hill, officially launch its refurbished store and invited a loyal customer, Dorothy Wackett  to perform the honours, where she received flowers to mark the occasion and in recognition of her loyal custom.

The newly refitted store features the latest digital eye examination equipment and an additional testing room. Customers can also choose from an extensive, updated range of frames, including a larger selection of the latest designer names.

Branch manager Joanne Bestford said: “We have invested in the store and wanted to mark its upgrade in style. Dorothy has entrusted her eye care to us for more than 20 years. She’s a wonderful, outgoing customer who’s always smiling when she visits us, which is much appreciated.

“Customers are at the heart of everything we do, and this important ethos has remained in place since the family business was established. We look forward to welcoming new and existing customers into the branch to experience what 85 years of eye and hearing care knowledge looks like.”

Dorothy, who lives locally, was honoured to be asked to reveal the store’s new look. “The refurbished store is fabulous and it was a lovely occasion – I enjoyed every minute. I’ve been going to Scrivens for a long time and always receive excellent and personal service from the whole team. Everyone’s so friendly and knowledgeable.”