Patient Benefits

As an NHS accredited provider of Adult Hearing Services in your local community, Scrivens Hearing Care can provide your patients with a full hearing consultation including assessment, fitting of hearing aids and all the necessary aftercare, free of charge. Our Hearing Aid Audiologists are registered with the Health and Care Professions Council (HCPC) and are experienced in delivering the highest standard of clinical expertise and will work closely with you and your patients to ensure that they get the support and help they need.

As part of our full hearing service, we will:

  • Identify your patients’ needs
  • Conduct full otoscopy and audiometry
  • Fully explain our clinical findings
  • Refer for medical advice if required
  • Discuss the appropriate hearing solution for your patient’s needs
  • Fit hearing aids, where required
  • Provide patients with guidance on usage and care for their hearing aids

To ensure every patient experiences the long term benefits of hearing aid wear, an ongoing programme of aftercare will be provided as part of our service which includes:

  • Ten week post fitting follow up review
  • Annual aftercare review
  • Repairs, maintenance and general advice as required
  • Regular supply of free batteries for the lifetime of the hearing aids

We also have a dedicated patient care team available to patients for support should they require any assistance.

As part of our NHS contract we must give all patients the opportunity to provide us with feedback on the service they receive.  We are very proud of the fact that 90% of our patients rate our service as very good or excellent.

 
Scrivens Opticians & Hearing Care client reviews
4.69 out of 5
Great