News and Blog

NHS hearing aid batteries – product recall notice

Adam Townsley

Author: Adam Townsley Date: 22 March 2016 Read time: 1 minute

Zenipower, the manufacturer of NHS hearing aid batteries, have issued a product recall due to a low risk of batteries exploding during use or if depleted. This is a precautionary measure and no adverse incidents that resulted in an injury have been reported to MHRA (The Medicine and Healthcare products Regulatory Agency). Patients who have Read more…
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Claire sets sights on running challenge for Alzheimer’s Society

Adam Townsley

Author: Adam Townsley Date: 9 March 2016 Read time: 2 minutes

A keen runner from Stoke has set her sights on a challenging 41 mile cross country trail run this weekend to raise money and awareness for Alzheimer’s Society. Claire Connolly, aged 38, a regional manager’s assistant with Scrivens Opticians & Hearing Care, will join 200 participants in The Millennium Way ultra-marathon from Newport to Burton Read more…
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Small hearing devices could herald big change

Adam Townsley

Author: Adam Townsley Date: 23 February 2016 Read time: 2 minutes

Advances in hearing aid technology have come on leaps and bounds so they are smaller, more effective and more socially acceptable. Despite this some people feel they still retain a stigma and remain ‘uncool’ so they put up with poor hearing rather than putting in a hearing aid. By contrast, using smart audio devices or Read more…
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Scrivens keeps focus on support for Alzheimer’s Society

Adam Townsley

Author: Adam Townsley Date: 11 January 2016 Read time: 2 minutes

Birmingham based Scrivens Opticians & Hearing Care has raised £12,700 for its charity of the year Alzheimer’s Society and is to continue its support in 2016. The family firm’s network of 177 branches embraced the cause with a range of activities, from cake sales to sponsored walks, to raise funds and awareness. Over 130 staff Read more…
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Loyal customer launches Rhyl opticians new branch

Adam Townsley

Author: Adam Townsley Date: 29 December 2015 Read time: 1 minute

A Rhyl opticians chose a loyal customer of 14 years to officially launch its new branch. Retired emergency medicine doctor David Cartlidge performed the honours at Scrivens Opticians & Hearing Care on High Street and was presented with gift vouchers as a thank you. Dr Cartlidge said: “I was happy to do it as the Read more…
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Customer Service Award

Adam Townsley

Author: Adam Townsley Date: 13 December 2015 Read time: 1 minute

The Customer Service Awards are now into their second year. These awards are presented to those branches in each region who have scored the highest Customer Service Score over the entire year. The branch with the single highest score receives the coveted National Customer Service Award: National Award winner (for the second time!): Broadstone Central Read more…
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Scrivens celebrates it’s award winning branches

Adam Townsley

Author: Adam Townsley Date: 12 December 2015 Read time: 1 minute

The expertise, quality care and customer service provided by Scrivens Opticians & Hearing Care has been recognised at its annual awards ceremony. The best branches in its national network were celebrated with accolades presented to the top regional branches which were Rhyl in the North, Bitterne (South), Crewe (Midlands), Harwich (East), Tilehurst (Central) and Peacehaven Read more…
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Former employee stars at Sheffield opticians launch

Adam Townsley

Author: Adam Townsley Date: 23 October 2015 Read time: 2 minutes

A retired employee and loyal customer was chosen to officially launch the new branch of a Sheffield opticians. Hilary Thompson, aged 76, performed the honours at Scrivens Opticians & Hearing Care at Orchard Square Shopping Centre and was presented with a gift voucher and bouquet of flowers as a thank you. The former dispensing assistant, Read more…
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Samuel nets £250 sports prize for his school

Adam Townsley

Author: Adam Townsley Date: 12 October 2015 Read time: 2 minutes

Castle Bromwich schoolboy Samuel Graham has won £250 worth of sporting equipment for his school by having his eye on the ball. Cricket loving 10 year old Samuel, a pupil at St Mary & St Margaret’s Church of England Primary School and Warwickshire Under 10s cricketer, took part in a ‘Spot the Cricket Ball’ competition Read more…
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Teenager stars at Heanor opticians launch

Adam Townsley

Author: Adam Townsley Date: 17 August 2015 Read time: 2 minutes

A teenager who was born with a sight condition officially launched the new branch of a Heanor opticians where she is a loyal customer. Fifteen-year-old Judith York performed the honours at Scrivens Opticians & Hearing Care on Market Street and was presented with gift vouchers and sweet treats as a thank you. She has been Read more…
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